Certified Medical Assistant; CMA Duke Urgent Care-Knightdale

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke University Health System - Duke Urgent Care-Knightdale seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Duke Urgent Care in Knightdale offers comprehensive family medicine and lab services in one location. For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women's health care, and diagnostic tests like lab work and X-rays. For children and adolescents, care includes well-child visits, routine checkups, physicals, immunizations, and management of conditions such as asthma, allergies, and diabetes.

Open 8am - 8pm Monday to Sunday

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a health system medical practice, assists medical and/or nursing staff in the examination and treatment of patients, and ensures the clinic/office runs smoothly.

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collecting and preparing laboratory specimens
• Performing basic laboratory tests on the premises
• Disposing of contaminated supplies, sterilizing medical instruments
• Promoting patient/family understanding of education content and involvement in the plan of care, and documenting in patient record
• Preparing and administering medications as directed by a physician
• Authorizing drug refills and telephone prescriptions to a pharmacy
• Drawing blood
• Preparing patients for x-rays, tests, and procedures
• Taking electrocardiograms
• Removing sutures/staples
• Changing sterile and non-sterile dressings

• Level I -- Graduation from an accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level I -- No experience required.

Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.

• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note:
  
  1 year of experience will be provided for an Associate degree in Medical Assisting.
• General Ladder Statement:
  In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

• Good customer service skills.
• Work requires the ability to understand and follow oral and written instructions generally acquired through a…