Receptionist, Administrative​/Clerical

Our busy leisure centre is looking for a welcoming and proactive Receptionist to be the first smiling face our members see. If you enjoy helping others, keeping things running smoothly, and being part of a lively community environment, this could be the perfect role for you.

• Greeting members and visitors with warmth and professionalism.
• Handling enquiries in person, over the phone, and via email.
• Managing bookings for classes, facilities, and memberships.
• Managing learn to swim waiting list and calling customers to book them in to the scheme.
• Processing payments and maintaining accurate records.
• Supporting the wider team to ensure the centre runs efficiently.
• Keeping the reception area tidy, organised, and inviting.

• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• A calm, positive attitude in a fast-paced environment.
• Strong organisational skills and attention to detail.
• A team player who enjoys working with the public.
• Previous reception or customer service experience is helpful but not essential.

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

• A local government pension scheme with 18.1% employer contribution.
• Salary sacrifice schemes.
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Travel loans.
• Health Assured - confidential help and support for your wellbeing.
• Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.