Medical Assistant

Overview

THE ONEPEAK WAY
| Grow Gracefully through changing lives rather than simply seeing patients.

MISSION
| To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.

VISION
| A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.

Our Company:

At One Peak Medical ,weareateamofdedicatedcaregiverswhoarepassionateaboutproviding exceptional healthcare services. Our mission is to redefine primary care by offering innovative, integrated health solutions aimed atoptimizingwellbeing. We seek individuals who share our commitmenttoinnovation andgrowthandempowerourfrontlinehealthcareproviderswiththe latest resources to excel in their roles.

• Serve as a Medical Assistant for the designated provider(s).
• Assist providers with their "Inbox" and manage prescription refills and faxes.
• Assist in rooming patients, ensuring familiarity with the rooming process and intake procedures.
• Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
• Prepare patient charts, including incorporation of outside lab results and visit notes from other providers, and ensure lab reports and diagnostic test results are collected.
• Contribute to patient chart documentation.
• Execute all duties and responsibilities within the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems in accordance with standardized protocols.
• Deliver patient education, accompany patients to the front office for scheduling.
• Handle callbacks and respond to patient portal tasks and inquiries promptly.
• Crosstrain in various clinic areas, including laboratory, phlebotomy and front desk duties as needed and able.
• Attend and complete department and clinical meetings and trainings as scheduled.
• Adhere to and enforce all HIPAA and OSHA compliance laws and regulations.
• Adhere to One Peak Medical 's policies and procedures, as outlined in the Employee Handbook and Policies.
• Perform additional responsibilities as required in support of One Peak Medical .
• Demonstrate flexibility and the ability to meet business needs, potentially traveling to other clinics.
• May be required to drive personal vehicle. Please refer to company policy for details.

• Embody the One Peak values:
  Teamwork, Respect, Informed, Balance, Excellence.
• Hold oneself accountable for delivering high-quality, timely, and cost-effective results.
• Exhibit excellent time management skills with the ability to multitask, prioritize, and organize workload effectively.
• Demonstrate effective communication with patients, staff, and providers, both in written and oral form.
• Exhibit excellent customer service and teamwork skills, projecting a welcoming and positive attitude.
• Demonstrate effective problem-solving and conflict-resolution skills when addressing patient concerns.
• Inspire and motivate self and others, displaying confidence.
• Display good judgment and make timely and sound decisions.
• Embrace a continuous improvement mindset.
• Possess strong interpersonal skills and maintain professionalism.
• Listen attentively and welcome constructive feedback.
• Thrive in a fast-paced environment.

• Current BLS and/or CPR/AED Certification – Required.
• CMA (Certified Medical Assistant) Certification – Strongly preferred.