Assistant Store Leader

Assistant Store Leader (Manager)

Primary

Purpose:

Leverage retail proficiency to drive business growth and ensure an exceptional customer experience.

• Develop and execute business‑driving initiatives to deepen customer loyalty.
• Communicate and achieve store productivity targets (sales per hour, ADT, UPT, capture rate).
• Ensure all associates complete the sales training program and develop strong product knowledge.
• Model the selling environment and provide consistent coaching on the sales training process.

• Assist the Store Manager in achieving financial success through measurable results.
• Assume the Store Manager role during absences.
• Lead by example with personal sales goals.
• Educate the team on sales plans, measurable stats, and coach them to maximize business.
• Network within the community to fill open positions efficiently.
• Conduct ongoing review and assessment of employee performance.

• Communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
• Ensure brand and operating standards are met to support consistency.
• Implement visual merchandising directives and maintain store presentation standards.
• Communicate merchandise sell‑through, stock position, business trends, product issues, and customer feedback to the Store Manager.

• Perform and supervise store opening and closing procedures, including register accounting, bank deposits, and facility security.
• Assist the Manager with payroll budget by managing schedules and making necessary adjustments.
• Follow company policies and procedures with a focus on loss prevention.
• Accurately process POS transactions to maintain inventory integrity.

• Minimum 3 years of management experience in a comparable retail environment.
• College degree preferred.
• Prior luxury goods experience preferred.
• Proficient in Windows-based software (Excel, Word, Outlook).
• Strong leadership qualities and effective communication with all organizational levels.
• Ability to analyze selling reports, identify business trends, and react quickly.
• Comfortable making decisions and mediating conflict within a team.
• Strong sales development and exceptional interpersonal skills.

• Available to work a store schedule, including evenings and weekends.
• Stand for extended periods.
• Safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.

• Courage:
  Provides direct, actionable feedback and faces people problems quickly.
• Creativity:
  Generates unique ideas and creates connections among seemingly unrelated concepts.
• Customer Focus:
  Is dedicated to meeting internal and external customers’ expectations.
• Dealing With Ambiguity:
  Copes effectively with change and makes decisions without complete information.
• Drive for Results:
  Is consistently a top performer and pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, building constructive relationships.
• Learning on the Fly:
  Learns quickly, stays open to change, and experiments to find solutions.

• Strategic Agility:
  Anticipates future trends accurately and creates breakthrough strategies.
• Developing Direct Reports:
  Provides challenging tasks, holds development discussions, and constructs career plans.
• Building Effective Teams:
  Creates strong morale, fosters open dialogue, and ensures team success.

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or e