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Back-end Software Engineer

Job in Waterloo, Kitchener, Ontario, Canada
Listing for: Company 58 - Manulife Bank of Canada
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Systems Engineer
Job Description & How to Apply Below
Location: Waterloo

The Bank Support team is looking for a Back End Software Engineer with an engineering approach and a passion for designing, developing and improving cool software products. You thrive in delivering resilient and scalable applications, with a focus on continuous delivery and agile principles. Creativity in solving problems is your strength. You are always learning by using new tools and technologies.

Communicating efficiently is what you do!

Position Responsibilities:

• Identify and evaluate solutions to system issues or opportunities to improve on current technical strategies.

• Provide Development for IT inspired change requests (nonfunctional).

• Keep production systems up, monitor, handle and address alerts.

• Part of On-Call Support rotation.

• Provide support and coordination of sophisticated infrastructure changes.

• Investigate root cause and work towards elimination of production interruptions.

• Liaison with other Manulife teams and vendors for production incident handling.

• Recommend areas of improvement to infrastructure, application, and/or processes to prevent or mitigate future failures.

• Supervise for overall System Availability and Response Times.

• Reviewing current software framework to identify defects and opportunities to improve performance and stability.

• Build user documentation to facilitate ongoing maintenance and support.

• Coach and guide other team members as required.

• Supervise on the ongoing performance of the business systems regarding root cause elimination errors and end user
experience. Apply well-adapted coding practices to enable agility and delivery of high quality code and guide other team members as
required.

Required Qualifications:

• 5+ years of hands-on back end development experience in multiple IT projects, with dynamically increasing responsibility

• Work experience in data integration projects using modern patterns including batch, APIs, Web Services, and message/event

Hands on experience with database design and development experience. MS SQL, Postgres,

• Acquainted to Pivotal Cloud Foundry (PCF) or Azure Kubernetes Service (AKS)

• Familiar with batch job schedulers

• Comfortable with finding open-source solutions

• Exposure to Azure or AWS cloud and Microservices concepts

• Excellent diagnostic, analytical and problem-solving skills.

• Experience in SDLC and Agile methodology for project development, participating in all phases of the project.

• Good interpersonal and communication skills.

Working experience in Services development using JAVA, Node JS  Technologies (.NET Core, ASP.NET, C#) or
similar technologies

• Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and
method

Preferred Qualifications:

• Familiarity with continuous integration, test driven development and automated testing.

• Experience working in a financial services firm.

• Experiments with emerging technologies and understanding how they will affect what comes next.

• React, Modern Java Script

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic…

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