Join us at Manulife and be part of a high performing engineering team in our Waterloo, ON Office, where your expertise directly contributes to our technological success. In this role, you’ll have a meaningful impact on our cloud platform strategy, helping drive efficiency, reliability, and innovation across the organization. You’ll work with modern cloud technologies, build automation, and collaborate with cross-functional teams to continuously enhance our platform services and operational excellence.
The Intermediate Cloud Platform Engineer is responsible for designing, building, and maintaining cloud infrastructure solutions that support business applications and enterprise platform services.
This role plays a critical part in streamlining operations, enabling automation, and driving continuous improvement across our cloud environments. You will help implement scalable architecture, ensure the security and availability of cloud systems, and contribute to ongoing cloud modernization initiatives.
Key Responsibilities
Design, build, deploy, and maintain cloud infrastructure supporting enterprise applications and services.
Develop innovative, cloud-centric solutions and document platform designs, ensuring optimized performance, security alignment, and operational readiness.
Maintain a highly available server and infrastructure environment, including OS updates, configuration management, and system tuning.
Troubleshoot and resolve complex or escalated technical issues within cloud platforms.
Plan, conduct, and evaluate tests for IaaS cloud systems to ensure reliability and performance.
Perform ongoing performance tuning, capacity management, hardware upgrades, and resource optimization for cloud infrastructure.
Support the implementation and maintenance of Infrastructure as Code (IaC) practices.
Contribute to automation initiatives that improve efficiency for infrastructure provisioning, monitoring, and operational tasks.
Required Qualifications
Minimum 2+ years of professional experience in a production environment in a similar role.
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
Understanding of server infrastructure, virtualization, and cloud computing principles.
Strong knowledge of Microsoft Azure IaaS and Azure Infrastructure as Code (IaC).
Solid grasp of cloud networking concepts and infrastructure components.
Experience with Windows Server operating systems and advanced troubleshooting.
Hands-on experience automating infrastructure provisioning, Dev Ops practices, and/or CI/CD pipelines.
Understanding of IT security principles and public cloud security controls.
Experience writing code or scripts to automate monitoring, operations, or data analysis.
Demonstrated ability to design, build, and deploy scalable cloud solution architectures.
Preferred Qualifications
Experience with cloud computing and cloud service models (IaaS, PaaS).
Hands-on knowledge of automation, Infrastructure as Code, and configuration management tools.
Background in networking and security concepts.
Experience with Identity and Access Management (IAM).
Knowledge of networking infrastructure components.
Familiarity with API gateways and cloud-based architectural patterns.
System administration experience across Windows or Linux environments.
Proficiency in scripting or programming languages (e.g., Power Shell, Python).
Experience with containers and container orchestration technologies.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work…
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