Location: Waterloo
Join Manulife University’s Learning Team as a Content Development Specialist Intern and help design and develop engaging, high-quality technical learning experiences. You’ll use innovative tools and collaborate with key content partners to create interactive resources that empower employees to learn and grow.
Position Responsibilities:
Design and develop interactive technical learning experiences using tools such as Articulate
360 suite, Synthesia, Edcast suite, Clipchamp, MS Forms, and PowerPoint.
Support the content life cycle, including creation, review, and publishing processes.
Collaborate with internal teams and key content partners in Technology to ensure accuracy and engagement.
Assist in managing and updating Manulife University’s Content Library.
Contribute to internal enablement initiatives by producing high-quality educational materials.
Required Qualifications:
Currently pursuing an undergraduate degree in Instructional Design, Education Technology, Communications, Computer Science, or a related field.
Passion for learning, teaching, and helping others grow.
Strong storytelling, instructional design, and technical writing skills.
Ability to understand and communicate complex technical topics clearly and effectively to a broad audience.
Preferred Qualifications:
Experience with Synthesia, Confluence, and Articulate
360.
Background in developer advocacy, technical education, or enablement roles.
Familiarity with digital learning platforms and video editing tools.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Application instructions:
Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.
Note:
Applications are reviewed on a rolling basis.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact
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