Senior Manager, Software Engineering- Production Engineering

Are you as passionate about the development of people and leaders as you are about products and systems? Then Jobber might be the place for you! We’re looking for a new  Senior Manager, Software Engineering  for our Production Engineering Group.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work‑life harmony. Bring your dedication and passion to this job to fulfill your goals.

The Team
Jobber’s Engineering team is looking for a new Senior Leader to spearhead the Production Engineering Team. Our Production Engineering Team’s mission is to ensure Jobber scales through performant, stable and quality software and is composed of McCloud (Site Reliability), Dev Acceleration, Backend Foundations, AI Foundations and Trust Engineering Teams.

Our Product Engineering team is central to Jobber’s success – focused on creating software that delivers value to hundreds of thousands of users around the world. As a leader in this area, you’ll balance looking at major priorities and objectives of the department with adapting to change, while not being afraid to roll up your sleeves and work on problems with them.

The systems teams at Jobber build tools and platforms that support the success of the other engineering teams within Jobber. They cover a wide range of technologies, from hosting infrastructure on AWS, to a shared mobile application platform to a web and mobile design system. Your customers are Jobber’s engineers, and your goals are to make them faster and more effective at using this specialized technology to build a great experience for our customers.

The role
Reporting to the Director, Software Engineering, the  Senior   Manager, Software Engineering – Production Engineering  will manage Engineering Managers and Individual Contributors to support and develop their skills and careers, as we work together to empower small businesses.

As the Senior Engineering Leader of our Production Engineering Group, you will bring your previous experience in developing high‑performance engineering teams and contributing to department and company‑wide strategic initiatives, from the perspective of supporting internal technical customers. You will also manage Jobber’s infrastructure budget, AWS deployment, and the interface between systems teams and stream‑aligned teams as they work to accelerate engineering across Jobber.

You’ll work alongside peers from Design, Product Management, Technical Program Management, and the rest of the Engineering Leadership team to ensure the foundations we build help us build delightful software for home and field service companies.

Live and breathe operational excellence. You want to work…