Technical Services Representative

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The Opportunity:

The Technical Services Representative provides on-farm technical support to broiler producers within RWA/Organic programs, driving flock health, performance, and continuous improvement. This role serves as a key liaison between producers, sales and procurement teams, live operations, and external industry partners, delivering best‑practice management guidance, troubleshooting technical challenges, and supporting the adoption of new emerging technologies for continuous improvement of our programs.

The position requires frequent farm‑to‑farm travel, strong relationship‑building skills, and the ability to communicate complex or sensitive information in a calm, solution‑focused manner. Any MLF team member interested in being considered for this role are encouraged to apply online by January 20. Applications received beyond that date are not guaranteed consideration. Reason for vacancy:
Existing Headcount.

Compensation: $69,000 - $104,000 CAD base pay annually plus annual short‑term incentive.

• Key on farm contact for the Raised Without Antibiotics and Organic Programs focused management best practices and technology transfer to both our customers and the sales and procurement team.
• Key point person for the sales and procurement representatives for maximizing RWA/Organic broiler performance and management of technical issues.
• Overall responsibility for on farm management of the RWA/Organic Program and Protocols, and all other potential further live differentiation initiatives.
• Responsible for evaluation and implementation of management techniques and emerging technologies that improve field performance.
• Support Technical Services Supervisor with feed companies on nutritional or protocol aspects as it relates to our RWA program.
• Establishes strong cross-functional relationships with Sales & Procurement representatives, Quality, and Live Operations Analysts, providing technical guidance and support to team members as needed.
• Responsible for developing the placement and shipping schedule working closely with the sales team to meet our retail commitments.
• When required, coordination of on farm RWA supplies and equipment.
• Strong working external relationships with producers, feed representatives, third party suppliers, and other industry stakeholders.
• Maintains composure during challenging producer interactions, communicating technical issues and solution-oriented recommendations effectively.
• Accountable for continuous improvement of the RWA Program, focus on taking cost out while improving field performance.
• Demonstration and commitment to the Maple Leaf’s Leadership Edge Values.

• Post‑secondary education or University Degree preferably in Agriculture, Animal Science, Business or related field (or equivalent work experience). Preferred.
• Minimum 1‑2 years experience in a poultry sales or technical role.
• Strong working knowledge of animal science, nutrition, and broiler management best practices including experience managing the on‑farm core concepts of raising broiler chickens without antibiotics.
• Strong demonstration of initiative through proactive customer contact to identify improvement opportunities and deliver measurable results.
• Strong analytical, time management and organizational skills.
• Proven ability to drive sales initiatives and multi‑task in a fast‑paced environment.
• Demonstrated strong commitment to the Maple Leaf’s Leadership Edge Values.
• Excellent interpersonal skills.
• Good presentation skills with an ability to influence others.
• Excellent verbal and written communications skills.
• High level of computer competency including knowledge of Microsoft Office applications.

• Being part of a high‑performance, people‑focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive…