Retail Sales Associate- Part Time Pipeline reporting

Join to apply for the Retail Sales Associate role at Starboard Group.

The Retail Sales Associate assists guests throughout the shopping experience. They are responsible for helping customers select items, delivering daily sales results, and creating a positive guest experience.

• Greeting customers, answering questions, and helping them select products
• Champions the Starboard Way and models the behavior
• Portrays a positive image in retail shops to all guests to build trust and credibility
• Provides informed features and benefits about the products and helps the guest select product

• Achieves or exceeds personal sales goals to maximize revenue opportunities
• Understands the product or services being sold including their features, benefits, pricing, and promotions
• Performs other duties, as assigned, to meet business needs

• Keeping the store clean and tidy, and supporting visual displays
• Utilizing retail systems and procedures to enhance selling efficiencies
• Maintains selling floor presentation
• Receiving and stocking merchandise, and helping with the store opening and closing process
• Willing to cross-train and work in all areas/locations as required
• Adheres to company policies and procedures

• 1+ years’ experience in retail or hospitality; luxury guest experience is a plus
• Proven track record of driving sales performance through business development activities including product launches
• Minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality are a plus

• Respects and understands others and displays multi-cultural awareness
• Passion about guest experience and retail/hospitality
• Able to retain a high volume of information to answer questions about all products
• Able to stay calm and perform well in busy and stressful situations in a constantly changing retail environment
• Leads by example with a positive attitude
• Open-minded to new ideas
• Organizational and teamwork skills
• Exceptional guest relations and creative ideas for creating special experiences
• Commitment to integrity and professional standards
• Proficient in Microsoft applications and POS software

• Contributes to guest service rating targets
• Receives positive guest comments
• Achieves personal sales and jewelry leads goals
• Maintains visual standards and asset protection compliance

• Customer Focus
• Magnetic
• Cross-Cultural Agility
• Approachable
• Business Acumen
• Enthusiastic and Outgoing
• Drive for Results
• Open-Minded
• Relationship Management
• Team Player
• Self-Accountable
• Goal Oriented

• Must be at least 18 years old
• Able to stand for long periods
• Able to lift, pull, and push merchandise up to 55 lbs. safely
• Proficient in English reading, writing, and speaking

At Starboard Cruise Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We provide equal employment opportunities and a discrimination- and harassment-free environment. We encourage you to bring your authentic self to work and leverage your unique experiences to strengthen our team, culture, and your career.