Food and Beverage Cashier​/Expo - H2O Water Park

Overview

POSITION SUPERVISED: None

JOB TITLE: Cashier & Expo
REPORTS TO: Director of Food & Beverage
DEPARTMENT: Food and Beverage
FLSA STATUS: Hourly Non-Exempt

POSITION SUPERVISED: None

JOB SUMMARY: The Cashier is responsible for accurately processing guest transactions, providing friendly and efficient service, and supporting food and beverage operations by assisting with food order assembly and basic beverage service as permitted by law and company policy. This position plays a critical role in ensuring fast, accurate transactions, promoting park offerings, and maintaining a clean, safe guest environment.

• Greet guests in a friendly, professional manner and provide accurate park information.
• Deliver prompt, courteous service while maintaining awareness of current promotions and pricing.
• Accurately process transactions using cash, credit cards, vouchers, or room charges while safeguarding company funds.
• Complete all required shift paperwork.
• Promote featured items, meal deals, and upsell additional products.
• Assemble and tray food orders from the kitchen according to presentation standards.
• Maintain a clean and safe workstation before, during, and after operating hours.
• Follow all food safety, sanitation, and allergen awareness procedures.
• Assist with setup and breakdown of food & beverage equipment.
• Proactively perform cleaning, restocking, and organizational tasks when not assisting guests.
• Report safety hazards, guest incidents, or equipment issues immediately to management.
• Participate in all required training programs.
• Adhere to all company policies, procedures, and brand standards.
• Assume additional duties as assigned.

Education: High School diploma or equivalent

Experience: Experience with general knowledge of resort operation preferred. 6 months of Culinary experience with general knowledge of restaurant operations preferred.

Certification/Licensure: Food Safety Certified Preferred.

• Must be at least 16 years of age.
• Ability to troubleshoot situations without delay and act accordingly
• Ability to succeed in a fast-paced, evolving environment
• Must be able to work varied shifts, including evenings, holidays, overnight events and weekends
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including employees, community leaders and senior management.
• Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively.
• Must have a proactive, goal-oriented, can-do attitude. Positive and effective customer service skills.
• Ability and willingness to up-sell products and services.
• Must have good teamwork orientation.
• Be able to define problems, collect data, establish facts, and draw valid conclusions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for extended periods of time. (Operation Hours)
• While performing the duties of this job, team members are regularly required to use hands to finger, handle, or feel; reach with hands and arms; and read, talk, and hear.
• The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl. The team member is occasionally required to climb or balance.
• The team member must regularly lift and/or move up to twenty-five pounds, and frequently lift and/or move up to twenty-five pounds with assistance.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The team member may be exposed to weather conditions prevalent at the time.
• The noise level is generally moderate to high.

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Posted by Applicant Pro