Food and Beverage Team Lead

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Job Summary Join Fun Spot America Theme Parks as a Food and Beverage Team Lead, playing a pivotal role in ensuring exceptional dining experiences for our guests. We’re seeking a dedicated individual to support our food and beverage operations, fostering a culture of outstanding service and teamwork. As a Team Lead, you’ll assist in daily operations, coordinate team activities, and uphold our commitment to providing safe, clean, and enjoyable dining experiences.

Join Fun Spot America Theme Parks as a Food and Beverage Team Lead, playing a pivotal role in ensuring exceptional dining experiences for our guests. We’re seeking a dedicated individual to support our food and beverage operations, fostering a culture of outstanding service and teamwork. As a Team Lead, you’ll assist in daily operations, coordinate team activities, and uphold our commitment to providing safe, clean, and enjoyable dining experiences.

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, We Hold Our Team Members To The Highest Standards, Expecting Them To Embody The Seven Principles Of Love Works.

Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated.

Department:
Food and Beverage.

Reports to:

Food and Beverage Department Manager.

Pay Range: $16.00 - $18.00.

Location:

Orlando/Kissimmee/Atlanta.

Workers Comp Code: 9083.

Travel:
None.

Availability requirements:
Full availability.

Work Status:
Full-time over 30-hours per week.

• Assign staff positions; uphold protocols for staff position coverage to ensure seamless operations.
• Collaborate in shaping food and beverage operations through regular team meetings.
• Maintain all food safety standards set forth by Fun Spot Theme Parks as well as state and local regulations.
• Maintain open communication with the Food and Beverage Manager, assisting with procedures and reports.
• Ensure the highest standards of safety, cleanliness, and guest satisfaction in dining areas.
• Foster accountability, appearance standards, safety practices, and exceptional service within the Food and Beverage Team.
• Participate in the development and implementation of training programs to enhance team performance.
• Support performance evaluations and provide feedback to team members.
• Deliver exceptional guest service and assist in training team members to do the same.
• Assist in inventory management and ensure proper handling of food and beverage items.
• Meet and exceed sales targets and goals by upselling souvenir cups, snacks, and other food & beverage items.
• Take orders accurately and efficiently, ensuring attention to special requests and dietary needs.
• Handle cash, and electronic funds, and process transactions using the point-of-sale system.
• Prepare and serve food and beverages in accordance with Fun Spot's quality standards.
• Maintain all food safety standards set forth by Fun Spot Theme Parks as well as state and local regulations.
• Handle and process multiple food orders efficiently.
• Support the maintenance and operation of food service equipment and facilities.
• Respond to any guest concerns by problem solving and asking for leadership assistance when needed.
• Ensure food areas open and close on time.
• Communicate any staffing concerns to the manager on duty.
• Record journals, coaching, and audits for Team members.
• Communicates daily with Team members regarding SOPs, closing reports, and special projects.
• Review timecards daily for your Team members.
• Resolve any challenges that could impact the guest and solve problems promptly to ensure first-class guest service.
• Maintain cleanliness and sanitation standards in the food and beverage areas.
• Follow all safety and hygiene guidelines to ensure a safe working environment.
• Maintain a professional image at all times.
• Attend weekly Leadership & Motivation meetings.
• Complete any other duties…