Part-Time Pool Server; Leeward & Windward

Job Category: Resort Operations

Requisition Number: POOLS
019817

• Posted :
  November 21, 2025
• Part-Time

Showing 1 location

Orange Lake Resort, Kissimmee, FL 34747, USA

At Holiday Inn Club Vacations, we believe in strengthening families. We look for team members who demonstrate courage, caring, and creativity—qualities that help us become the most loved brand in family travel and the timeshare industry. We’re committed to growing our people, memberships, resorts, and guest love.

This position is responsible for taking food and beverage orders and ensuring owners and guests are served courteously and promptly in the pool area. The role also requires maintaining strong product knowledge, offering assistance, and making thoughtful recommendations to enhance the guest experience.

ESSENTIAL DUTIES AND TASKS

Warmly welcome guests, share any specials, and answer questions. Take food and beverage orders while making recommendations and upselling when appropriate.

Accurately input food and beverage orders using the POS system. Prepare itemized checks, present them to guests, and process payments.

Serve food and beverages, check back to ensure satisfaction, and take prompt action to address any concerns.

Pre-bus tables throughout service by removing unused or dirty dishes, utensils, glasses, and trash and transporting them to the kitchen.

Complete assigned pre-shift and post-shift side work as directed by the manager.

EDUCATION and/or EXPERIENCE

High school diploma or GED

Cash-handling experience preferred

Customer service and/or food & beverage service experience required

CERTIFICATES, LICENSES, REGISTRATIONS

Serv Safe, TIPS, or applicable state alcohol certifications preferred

Certification may be obtained through Holiday Inn Club Vacations if not already held

QUALIFICATIONS

Must be at least 18 years old

Strong guest relations skills with the ability to respond to guest inquiries

Ability to learn and perform cash-handling procedures and utilize POS systems

Excellent verbal and written communication skills in English

Comprehensive menu knowledge with the ability to upsell effectively

Ability to work in a high-volume, fast-paced environmen

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.