Part-Time Pool Server; Leeward & Windward
Job in
Kissimmee, Osceola County, Florida, 34741, USA
Listed on 2026-01-12
Listing for:
Holiday Inn Club Vacations
Part Time
position Listed on 2026-01-12
Job specializations:
-
Restaurant/Food Service
Server/Wait Staff, Food & Beverage, Catering, Cafe / Restaurant -
Hospitality / Hotel / Catering
Server/Wait Staff, Food & Beverage, Catering, Cafe / Restaurant
Job Description & How to Apply Below
At Holiday Inn Club Vacations, we believe in strengthening families. We look for team members who demonstrate courage, caring, and creativity-qualities that help us become the most loved brand in family travel and the timeshare industry. We're committed to growing our people, memberships, resorts, and guest love.
This position is responsible for taking food and beverage orders and ensuring owners and guests are served courteously and promptly in the pool area. The role also requires maintaining strong product knowledge, offering assistance, and making thoughtful recommendations to enhance the guest experience.
ESSENTIAL DUTIES AND TASKS
* Warmly welcome guests, share any specials, and answer questions. Take food and beverage orders while making recommendations and upselling when appropriate.
* Accurately input food and beverage orders using the POS system. Prepare itemized checks, present them to guests, and process payments.
* Serve food and beverages, check back to ensure satisfaction, and take prompt action to address any concerns.
* Pre-bus tables throughout service by removing unused or dirty dishes, utensils, glasses, and trash and transporting them to the kitchen.
* Complete assigned pre-shift and post-shift side work as directed by the manager.
EDUCATION and/or EXPERIENCE
* High school diploma or GED
* Cash-handling experience preferred
* Customer service and/or food & beverage service experience required
CERTIFICATES, LICENSES, REGISTRATIONS
* Serv Safe, TIPS, or applicable state alcohol certifications preferred
* Certification may be obtained through Holiday Inn Club Vacations if not already held
QUALIFICATIONS
* Must be at least 18 years old
* Strong guest relations skills with the ability to respond to guest inquiries
* Ability to learn and perform cash-handling procedures and utilize POS systems
* Excellent verbal and written communication skills in English
* Comprehensive menu knowledge with the ability to upsell effectively
* Ability to work in a high-volume, fast-paced environmen
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