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Hotel Front Desk Attendant
Job in
Kissimmee, Osceola County, Florida, 34747, USA
Listed on 2026-01-12
Listing for:
Fairfield Inn & Suites Orlando Kissimmee/Celebration
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
- Operate hotel switchboard, take calls and provide information and transfer calls
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point
- Experience in hospitality or customer service is preferred but not required.
- Proven customer service experience with a strong guest-focused mentality
- Availability to work flexible schedules, including weekends and holidays.
Compensation: $17 hourly
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