Hotel Front Desk Attendant

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.

• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Operate hotel switchboard, take calls and provide information and transfer calls
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point
• Experience in hospitality or customer service is preferred but not required.
• Proven customer service experience with a strong guest-focused mentality
• Availability to work flexible schedules, including weekends and holidays.

Compensation: $17 hourly