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Case Manager

Job in Kissimmee, Osceola County, Florida, 34747, USA
Listing for: Encompass Health
Full Time, Part Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
Job Description & How to Apply Below

Overview

Case Manager Career Opportunity

Recognized for your abilities as a Case Manager? Encompass Health invites you to a Case Management role that brings your career closer to home and heart. As a leading provider of rehabilitation care in the nation, this opportunity lets you leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions.

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Glimpse into Our World

At Encompass Health, you’ll experience the difference the moment you become part of our team. We are a rapidly growing national inpatient rehabilitation leader with growth opportunities for our people. Our achievements include recognitions such as being named one of the "World s Most Admired Companies" and the Fortune 100 Best Companies to Work For® Award, among other accolades.

Starting Perks And Benefits

From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!
Become the Case Manager You Always Wanted to Be
  • Work with an interdisciplinary team, guiding treatment plans based on patient needs and preferences.
  • Coordinate with the interdisciplinary team to establish tentative discharge plans and contingency plans.
  • Participate in planning for and the execution of patient discharge experiences.
  • Monitor patient experience: quality, timeliness, service appropriateness, payors, and expectations.
  • Facilitate team conferences weekly and coordinate all treatment plan modifications.
  • Complete case management addendums and all required documentation.
  • Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
  • Review and analyze case management reports, including Key Care Indicators, and plan appropriate actions.
  • Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
  • Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
  • Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hours of admission.
  • Perform assessment of goals and complete case management addendum within 48 hours of admission.
  • Educate patient/family on rehabilitation and the Case Manager role; establish a communication plan.
  • Schedule and facilitate family conferences as needed.
  • Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
  • Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
  • Make appropriate/timely referrals, including documentation to post-discharge providers/physician.
  • Ensure accuracy of discharge and payor-related information in the patient record.
  • Participate in utilization review process: data collection, trend review, and resolution actions.
  • Participate in case management on-call schedule as needed.
Qualifications
  • License or Certification:
  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
  • If licensure is required for one's discipline within the state, individual must hold an active license.
  • Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position OR within two years of entry into the position.
  • CCM® or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position.
  • Minimum Qualifications:
  • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in states whose minimum licensure/certification requirement is a diploma rather than an associate degree.
  • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor s degree and a graduate degree is preferred.
  • 2 years of rehabilitation experience preferred.
The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what s right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing. We celebrate and welcome diversity in our inclusive culture and provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

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