Director, Finance Services

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Finance department is responsible for all transaction reconciliation, related revenue reconciliation and F&A support functions necessary to operate the program. The department is led by the Director, Finance Services , supporting the Program Director and the Senior Finance Director.

The Director, Finance Services is responsible for leadership & oversight of all Conduent client operational finance as well as corporate F&A functions and staff for the FL CCSS program. This includes but is not limited to bank/revenue reconciliation, transaction reconciliation/Reciprocity (Inter-Agency Transaction & Toll reconciliation), & Exceptions Processing. Additional responsibilities include other Conduent F&A functions as noted below.

Responsibilities

Client Financial Operations:

• Direct, manage, and mentor staff of 20+ full-time employees.
• Manage and monitor client reconciliation deliverables (daily, weekly, monthly etc.) as dictated by contractual KPIs, including resolution of variances.
• Provide Client Support – interface with clients and external vendors.
• Develop and maintain effective internal controls over financial reporting processes; identify and mitigate potential shortfalls to current procedures that impact SLAs.
• Maintain SOPs for financial reporting processes.
• Assist team in conducting analysis of reconciling variances and identifying root cause, as necessary.
• Follow-up with technical team to identify root cause analysis for recurring issues.
• Identify opportunities to streamline reporting processes and best practices.
• Facilitate financial reporting portion of annual SOC audit.
• Oversee and assist all Financial Audits for internal QA department, Client, and/or External Audit groups.
• Work with direct reports & staff to provide any additional client requested reporting data.

Other Financial :

• Take initiative and drive improvement & efficiencies for both Conduent and the FTE client.
• Interact with various levels of Conduent leadership to address any finance related program issues/concerns.
• Support preparation of projected financials for change order pricing proposals to client.
• Build and maintain the preparation of financial reporting, budget, forecast/plan.
• Partner with cross functional teams to understand/challenge major assumptions & other drivers of the business to create accurate forecast/plan.
• Integrate month-end close process analysis by partnering with Accounting & Operations teams.
• Review P&L for accuracy and completeness, understanding business reasons for any deviations to established projections.
• Support financial reporting requests from Corporate and/or Business Operations and/or Clients.
• Develop & mentor staff, including ensuring cross training of various functions across the department to allow for fluidity during times of high volumes.
• Review and approval of monthly client invoices, including milestone & change order billings as applicable.
• Ad-hoc/special projects/analysis as requested.

Requirements

• Have a minimum of (7) years’ experience working in a financial services management role.
• Hold a bachelor’s degree in finance, accounting, or economics.
• Be a Certified Public Accountant (CPA).
• Show understanding of US GAAP compliant solutions and methodologies.
• Possess computer skills, including advanced Microsoft Excel, Word, and PowerPoint.
• Have analytical, supervisory & leadership skills.
• Show attention to detail with the ability to identify and resolve data issues/needs quickly.
• Demonstrate oral and written communication skills with the ability to communicate information across teams; be comfortable presenting to key stakeholders (executives, client teams, etc.).
• Able to manage multiple tasks under tight deadlines.
• Able to work well under pressure, multi-task, and have excellent attention to detail.
• Demonstrate experience with financial…