Director of Developer and CDD Relations

Position Overview

Director of Developer Relations, position. If you have worked as a land person, or a project manager for a local builder, Pulte, Lennar, DR Horton, Taylor Morrison, the goal will be for you to be half new sales and half developing a tactical team to run all of our developer properties.

Location/Home Base:
Kissimmee or Melbourne (travel statewide as needed)

Reports To:

CEO

• Lead Generation & Prospecting:
  Identify and target potential developer clients within the real estate, construction, and development industries.
• Sales & Business Development:
  Sell the company's HOA management and CDD management services to new developers, articulating the value proposition and customizing solutions based on developer needs.
• Client Acquisition:
  Cultivate long‑term relationships with new developers, acting as the primary point of contact throughout the sales cycle, from initial introduction to contract signing.
• Market Research & Strategy:
  Stay updated on industry trends, competitive landscape, and developer needs to identify new opportunities and refine sales strategies.
• Partnerships:
  Build strategic relationships with key industry stakeholders, including architects, contractors, and real estate professionals to expand the company's network and reach.

• Leadership & Coordination:
  Serve as the liaison between clients and the managers overseeing the day‑to‑day operations of their properties.
• Onboarding:
  Ensure smooth onboarding of new clients, providing guidance on the management process and ensuring the team is well‑equipped to manage the community effectively.
• Client Satisfaction:
  Monitor and ensure client satisfaction, proactively addressing concerns and working closely with CAMs to resolve issues in a timely manner.
• Operational Support:
  Oversee performance to ensure the company's service standards and policies are being met, while fostering strong, productive working relationships between CAMs and developers.
• Reporting & Feedback:
  Regularly report to management on the status of developer accounts, including the health of client relationships, CAM performance, and any challenges faced in managing these accounts.
• Act as association or district manager when needed.
• Provide executive‑level feedback and support as part of the executive team steering committee.

• Experience:
  
  Minimum of 5‑10 years in developer relations, sales, or HOA management; experience working with developers and property management is preferred.
• Sales
  
  Skills:
  
  Proven track record of successfully generating leads, closing sales, and managing client accounts.
• Communication:
  Excellent verbal and written communication skills, with the ability to clearly articulate complex concepts to clients and internal teams.
• Organizational
  
  Skills:
  
  Strong organizational and project‑management skills, with the ability to juggle multiple priorities and deadlines.
• Leadership:
  Ability to manage and inspire community association managers, while also ensuring that developer client expectations are consistently exceeded.
• Customer Focus: A strong commitment to delivering exceptional service.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles County, to the extent our customers require a background check for certain positions, the company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.