Senior Business Analyst

One of the nation’s largest and most innovative hospitality organizations is seeking a Senior Business Analyst to join their dynamic Cruise Crew Operations team onsite in sunny Celebration, Florida
. In this impactful role, you’ll collaborate with cross-functional teams to deliver mission-critical solutions that support ship and shoreside HR operations
. If you thrive in a fast-paced environment and enjoy driving process improvements within complex systems, this could be the perfect opportunity to channel your expertise and make a significant difference.

This exciting opportunity to shape key operational systems begins as a 21-month W2 contract based onsite in Celebration, FL
, with the team currently meeting in-person on Mondays (schedule subject to change). You’ll receive access to competitive benefits with the potential for extension or full-time conversion depending on project needs and performance.

Please Note: This position cannot support C2C or offer sponsorship/transfer of any visas.

• Partner with technical and business stakeholders to gather and document requirements for custom Crew Systems applications, focusing on areas such as Talent Management, Time & Attendance, Gratuities, HR systems, and system integrations.
• Drive the discovery and design of new application features and system enhancements through workshops, site visits, use case development, and workflow analysis.
• Coordinate closely with internal and external developer teams to support technical delivery, custom development, and system integration efforts.
• Facilitate Agile ceremonies, backlog prioritization, and delivery planning alongside product owners and project managers.
• Oversee adherence to corporate compliance and data security initiatives, including PII, PCI, and GDPR standards.
• Support oversight of work streams, contributing to project management activities and updates for key stakeholders.
• Conduct macro-level business analysis to ensure system improvements align with overall operational strategy.
• Participate in application testing to validate functionality meets business and user requirements.

• Bachelor’s degree or equivalent professional background is required.
• Experience working in an Agile environment with an understanding of overall process, story writing, and backlog refinement is required.
• Prior experience as a Business Analyst or similar role supporting technology-driven operational teams.
• Strong analytical skills with the ability to identify gaps, document processes, and recommend enhancements.
• Experience working with enterprise applications for HR, training, payments, or talent management is highly desirable.
• Knowledge of compliance frameworks and standards related to corporate systems (e.g., PII, PCI, GDPR).
• Exceptional collaboration, communication, and documentation abilities.
• Exposure to cruise industry technologies (such as Fidelio or Seaware) is a plus, but not required.

• Medical Insurance - Four medical plans to choose from for you and your family
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• Legal and Identity Protection Plans
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.

Applicants need to make their needs known in advance.