Administrative Assistant

Administrative Assistant at Leland Management

Location:

Kissimmee, FL area.

Employment type:

Full-time. Seniority level:
Entry level.

In this role, you will provide clerical/administrative support to the Association and help maintain an efficient office environment. Project a professional, positive image through in-person and telephone interaction, maintaining discretion in all business dealings.

• Serve as office receptionist, greeting residents and visitors.
• Answer phones, route calls, and take accurate and timely messages.
• Compose, type, and word process documents as needed.
• Assist homeowners with Association Community Committee (ACC) applications.
• Assist ACC Committee and prepare meeting packets for review and approval.
• Support activities team in social events and flyer creation.
• Assist with inspections of homesites for compliance, notifying owners of required actions.
• Monitor and update community bulletin boards and forms display.
• Receive, sort, and distribute incoming mail; prepare outgoing mail for distribution.
• Update website and generate eblasts and newsletters.
• Fax, scan, copy documents. मानव
• Maintain office filing and storage systems.
• Maintain and update resident databases (lists, contacts, homeowner information).
• Maintain adequate stock of office supplies.
• Ensure office equipment is properly maintained and serviced.
• Keep office areas clean, free of clutter, and professional appearance.
• Perform daily computer work, including e‑mail traffic, electronic calendar, and other software.
• Conduct new owner orientation, including processing amenity cards and vehicle decals.
• Assist residents with new amenity cards, vehicle decals, new lease as needed.
• Generate and monitor work orders through completion in coordination with the General Manager, communing with maintenance staff or vendor.
• Other office duties as assigned by manager or Association.

• Proficient in the English language, both oral and written. Portuguese language proficiency is a plus.
• Excellent people and communication skills, with emphasis on telephone protocol.
• Internet skills, including e‑mail system, group messaging, and information gathering.
• Proficient in MS Office applications (Word, Excel, PowerPoint, database management).
• Self‑starter, self‑motivated, flexible, organized, able to prioritize and work with minimal supervision.