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Operations Delivery Leader – Customer Service Excellence

Job in Kirkwall, Orkney Islands, KW15, Scotland, UK
Listing for: Government Recruitment Service
Full Time position
Listed on 2026-01-26
Job specializations:
  • Management
    Operations Manager, Healthcare Management, General Management, Program / Project Manager
Job Description & How to Apply Below
A governmental agency in Kirkwall is seeking an Operational Delivery Manager to lead geographically dispersed teams and ensure the consistent delivery of high-quality services. This position emphasizes effective planning and performance management, driving continuous improvement, and championing customer service excellence. The ideal candidate will demonstrate strong leadership skills, be accountable for operational standards, and inspire their team towards achieving strategic objectives.

A vibrant culture of performance and professionalism is essential to succeed in this role.
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