Contract Manager

Overview

Care. Initiative. Pride. We see more than just high standards.

Contract Manager

Location: Orkney, Kirkwall

Working hours: 38.75 per week

Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses.

And as a Contracts Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role

• Lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Ensure Robertson Group safety and quality control standards are upheld
• Full budgetary responsibility and associated cost base for FM services
• Management of contract budget including monthly analysis of transactions and forecasting
• Management of Lifecycle budget (Projects) to ensure assets are maintained in line with service standards
• Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards and SHTMs
• Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership
• Practice effective risk management working with Commercial and Financial business partners to ensure Risks & Opportunities schedules are accurate and mitigation/management plans are implemented
• Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attendance at monthly Operational Meetings with the client to discuss performance

• Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Commercial awareness of PFI within the healthcare sector or similar complex environment
• Experience in CAFM systems to manage helpdesk tasks and reporting
• A strong technical focus with knowledge of Building Regulations
• Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering “ policies and principles
• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
• Considerable budgetary experience

The successful candidate will require a DBS/Disclosure Check before starting in the job.

The successful candidate will be responsible Contract Manager, overseeing site operations, health, safety, wellbeing, and commercial & financial profitability of Balfour Hospital for Hard FM services across the facility. The successful candidate will hold and maintain positive executive customer relationships with end customer (NHSO) and Project Co SPV and strongly collaborate with colleagues to deliver a positive, proactive, and progressive environment.

What’s in it for me

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the…