Car Sales & Inventory Manager

Summary

We are proud and honored to be associated with the world's best-selling and prestigious automobile brands. Chevrolet, GMC, and Toyota all have unique and refined cars, trucks, and SUVs. If you want to be a part of a dealership that displays exceptional customer service and cares for our customers, we welcome you to apply! Sales experience is not required.

Summary
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The New Car Sales & Inventory Manager is responsible for overseeing our sales floor operations related to new vehicle sales, assisting in overseeing sales floor operations related to used vehicle sales, and strategically managing our new vehicle inventory pipeline. In this role, you will be responsible for two critical pillars of our dealership: leading a high-performing sales team to meet volume and gross profit targets, and managing the lifecycle of our new vehicle inventory—from ordering and factory allocation to lot merchandising and final sale.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

New Car Sales & Inventory Managers are scheduled and expected to work 50 or more hours per week. The ability to work a flexible schedule, including evenings and Saturdays is required.

• Sales Leadership & Team Management
• Lead, coach, and motivate a team of sales consultants to meet or exceed monthly, quarterly, and annual sales volume, CSI, and profit goals.
• Set aggressive yet realistic individual and department sales targets; monitor performance daily/weekly and provide ongoing feedback, training, and support.
• Assist in conducting regular sales meetings, training sessions, and role-playing to improve sales techniques, objection handling, and closing skills.
• Establish and maintain product knowledge standards and training.
• Assist sales team members in structuring deals, closing transactions, and overcoming challenges.
• Oversee customer sales and delivery processes to ensure high CSI scores, positive reviews, and the fulfillment of dealership and/or manufacturer delivery requirements.
• Act as the primary point of contact for dissatisfied customers. This requires identifying the root cause of the issue and providing a prompt resolution that is fair, firm, and professional.
• Foster and maintain a positive, helpful, and respectful work environment by promoting open communication, recognizing achievements, resolving conflicts constructively, encouraging collaboration, and leading by example to support team morale, retention, and high performance.

• Inventory Management
• Manage new vehicle inventory levels, including forecasting needs based on sales trends, market conditions, manufacturer allocations, and economic factors.
• Maintain optimal inventory mix by model, trim, color, and options to maximize sales velocity and minimize aged stock.
• Place new vehicle orders and manage incoming allocations efficiently.
• Maintain accurate and timely new vehicle pricing.
• Monitor days' supply and turn rates; adjust pricing, merchandising, and promotional strategies to move slow-turning inventory.
• Monitor and verify accurate delivery reporting of new vehicle sales to the manufacturer.
• Oversee and manage dealer trade needs and transactions.
• Oversee the physical and online display of new vehicles, ensuring vehicles are displayed in accordance with federal, state, and local regulations as well as dealership guidelines.

• Operational & Strategic Duties
• Assist with the forecasting of goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Monitor marketing and lead sources to evaluate the effectiveness of current marketing and promotion programs.
• Develop and implement sales strategies, promotions, and advertising plans in collaboration with the General Sales Manager.
• Analyze sales data, market trends, and competitor activity to identify opportunities and the potential need for tactical adjustments.
• Ensure full compliance with federal, state, and local regulations governing vehicle sales, advertising, and consumer protection.
• Collaborate with finance, service, and other departments to facilitate smooth transactions, timely deliveries, and post-sale support.
• Assist with monitoring customer follow-up according to the established dealership process.
• Ensure that Sales Consultants are informed of all new inventory and current marketing efforts.
• Understand and communicate manufacturer rebates and incentives.
• Conduct monthly MADA safety meetings
• Perform other duties as assigned.

• Minimum Qualifications, Knowledge, Skills
• One to three years of experience in Automotive Sales.
• One or more years of supervisory experience is preferred.
• Exceptional communication, negotiation, empathy, problem-solving, and customer service abilities—particularly in high-pressure or upset customer scenarios.
• Excellent leadership, coaching, and team-building skills with the ability to motivate and develop sales…