Account Manager - Sam Teale Productions

Jobster Cleckheaton, England, United Kingdom

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We Are Sam Teale Productions. We don’t just create video content - we make magic. Our work sparks emotion, drives results, and leaves a lasting impact. Based in Yorkshire but making waves across the UK and beyond, we’re proud to be the bold, different, and disruptive voice in a crowded industry. We’re a fast‑growing team of passionate creatives on a mission to tell unforgettable stories for brands, people and causes.

Our culture is fuelled by energy, collaboration, and a refusal to settle for ordinary. If you’re someone who dreams big, creates boldly, and thrives in a buzzing team environment — keep reading. What’s next? We’re going global. New offices. New talent. Same mission: make videos that move people. On set, on screen, and everywhere in between. From a lad with a camera at 17 to a team breaking boundaries—this is just the beginning.

We Make Magic.

Location: Cleckheaton, West Yorkshire

Hours: 9am–5pm

Salary: Competitive

Reports to: Sam Teale, Managing Director

Final date to receive applications: Friday 30th January 2026

We are looking for an organised, proactive, and people‑driven Account Manager to join our growing team. This role is perfect for someone with 3–5 years of account management experience, ideally within a creative, production, or agency environment. You’ll be responsible for managing relationships with a wide range of clients, supporting them across multiple projects at any one time, and ensuring each project is delivered smoothly from brief to final output.

• Serve as the main point of contact for your assigned clients, ensuring their needs and expectations are consistently met.
• Build and nurture strong, long‑lasting relationships with new and existing clients.
• Hold regular check‑ins, calls, and meetings to discuss progress, gather feedback, and explore upcoming opportunities.
• Organise client meetings, calls, and presentations.
• Maintain accurate records of all communications, contracts, and project details.
• Document meeting notes, agreed actions, and follow‑ups to ensure alignment across all stakeholders.
• Identify opportunities to upsell or promote additional services that support client goals.

• Set up all new projects in , ensuring details, notes, documents, and booking confirmations are organised correctly.
• Send onboarding documents, agreements, and key information to clients at the start of each project.
• Take detailed client briefs and translate them into clear internal project briefs and plans.
• Write project brief documents outlining objectives, expectations, and deliverables.
• Brief pre‑production and videography teams to ensure clarity on client goals.
• Collaborate with producers and creative teams to define scope, timelines, deliverables, and resources.
• Proactively manage project schedules and adjust as needed to remain on track.
• Book and manage all travel arrangements for shoots.
• Send pre‑ and post‑filming emails, including stills from initial footage where appropriate.

• Monitor timelines, budgets, and deliverables, ensuring deadlines are met and clients are regularly updated.
• Oversee all stages of the project lifecycle, including revisions, approvals, and feedback rounds.
• Ensure all content meets client expectations in terms of quality, accuracy, and creative direction.
• Act as a final quality‑control checkpoint before any content is delivered.

• Anticipate potential issues and resolve them in a timely, professional manner.
• Mediate between internal teams and clients to ensure smooth communication and practical, effective solutions.

• Track and manage client invoicing, including issuing invoices and following up on outstanding payments.
• Ensure all necessary sign‑offs are secured at key stages of the project.
• Creative and strategic input.
• Contribute to internal creative ideation sessions with insights from client objectives and broader market trends.
• Provide feedback to internal teams…