Operations Manager, Purchased Goods

Juanita New Goods, 9826 NE 132nd St, Kirkland, Washington, United States of America

Posted Friday, March 6, 2026 at 11:00 AM

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career‑ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job‑training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Operations Manager, Purchased Goods

Retail Operations

Director of Merchandise, Inventory & Store Execution

Shipping & Receiving Supervisor, Warehouse Associates, Seasonal/Part-Time Staff

$70,000 – 85,000 annual salary

The Purchased Goods Operations Manager oversees the efficient flow, accuracy, and execution of all purchased goods logistics, inventory management, and distribution functions across the agency’s purchased goods program. This role ensures timely and accurate vendor ordering for key items, receipt, labeling, and distribution of inventory from the warehouse to 21 retail locations.

The Manager provides leadership for the warehouse team, drives operational efficiency, supports labor‑saving initiatives (such as pre‑labeling at the warehouse), and collaborates with merchandising and retail teams to align inventory movement with store demand, visual standards, and revenue goals.

• Lead, train, and mentor a warehouse team including supervisors and material handlers, ensuring alignment with Goodwill values, safety, and operational excellence.
• Conduct performance evaluations, establish clear productivity expectations, and foster professional development.
• Partner with People Relations to manage hiring, coaching, and performance improvement.

• Oversee daily inbound and outbound shipments of purchased goods; ensure timely, accurate, and damage‑free processing.
• Maintain efficient warehouse layout, organization, and workflow to optimize space utilization and throughput.
• Audit shipments and allocations for accuracy; resolve discrepancies promptly.
• Ensure compliance with company safety policies, promoting a culture of safety awareness.

• Maintain accurate perpetual and physical inventory records; conduct routine cycle counts.
• Place purchase orders with vendors to ensure continuous supply of key replenishment items.
• Monitor inventory levels of key high‑volume items, ensuring that stock levels are maintained to meet customer demand and minimize out‑of‑stock situations.
• Initiate and execute regular physical inventories and cycle counts in stores.
• Communicate with vendors to schedule and track deliveries, confirm order accuracy, and resolve shipment or billing issues.
• Manage PO database, ensuring timely entry and reconciliation of purchase orders and invoices.

• Oversee the pre‑labeling process for purchased goods seasonal assortments to reduce in‑store labor costs and ensure visual consistency.
• Create seasonal visual merchandise collateral for new goods.
• Partner with the Visual Merchandising and Retail Operations teams to prioritize shipments aligned with promotional calendars and seasonal launches.
• Collaborate with the Director of Merchandise, Inventory & Store Execution on cost‑reduction, process optimization, and space‑planning initiatives.
• Implement lean warehouse practices to increase efficiency, reduce errors, and improve labor utilization.