Infrastructure Operations Engineer; Datacenter​/SRE

What Makes This Role Unique

We are specifically looking for engineers with:

• Strong datacenter instincts and troubleshooting depth
• High initiative and senior-level ownership
• Comfort working independently in fast-moving environments
• A mindset of automation-first execution
• Enthusiasm for AI-assisted productivity tools to accelerate operational work

• Deploy and validate server racks in Service Now datacenters using existing automation workflows
• Respond to Linux server and network infrastructure incidents with urgency and precision
• Execute daily infrastructure operations, including dashboards and reporting
  
  Improve runbooks, SOPs, troubleshooting documentation, and operational playbooks
• Execute orchestration workflows (e.g., Flow Designer calling Ansible, Python automation)
• Leverage AI tools to improve speed, accuracy, and efficiency in operations work

• 3–5+ years of experience in infrastructure operations, datacenter engineering, Dev Ops, or SRE roles
• Strong Linux administration fundamentals
• Hands-on experience with:
  • Networking basics (routing, switching, VLANs, DNS, firewalls, load balancing)
  • Automation/scripting (Python, Bash, Power Shell)
  • Tools such as Ansible, Terraform, or equivalent
• Experience supporting on-prem hardware environments (rack/stack, lifecycle troubleshooting)
• Proven ability to troubleshoot quickly under pressure
• Clear written and verbal communication skills

• Highly self-directed; able to operate without micromanagement
• Execution speed aligned with senior-level expectations
• Positive, solutions-oriented attitude
• Strong interest in leveraging AI tools to improve operational efficiency
• Dependable team contributor who takes ownership

• Experience with AWS, Azure, or GCP environments
• Exposure to CI/CD pipelines, build systems, or test automation
• Knowledge of distributed systems or hyperscale datacenter operations
• Familiarity with Service Now Flow Designer, CMDB, or incident workflows