Peer Support Specialist

SALARY $26.44 - $30.07 per hour. New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

LOCATION Kirkland and Bellevue, WA (In-Person)

• Provide one‑on‑one and group peer support to residents, including facilitating peer groups and resident‑focused activities within the scope of credentials and the peer role.
• Meet with residents to understand their self‑defined goals and support them in working toward their own vision of recovery, wellbeing, and housing stability.
• Serve as a community support liaison by attending appointments with residents as appropriate and helping connect them to benefits, recovery resources, and harm reduction services.
• Engage residents using a trauma‑informed, person‑centered, recovery‑oriented approach that honors autonomy, dignity, and lived experience.
• Build positive, professional, and trusting relationships with residents that are grounded in shared experience, respect, and clear professional boundaries.
• Collaborate closely with the Resident Wellbeing Manager, clinical managers, case managers, and resource navigators to coordinate care and support integrated services.
• Develop and maintain relationships with community‑based organizations and external providers to help residents access mental health, medical, substance use, and social services.
• Assist residents in navigating complex service systems, including benefits, behavioral health care, and other community resources, offering practical guidance and encouragement.
• Participate in care team meetings, case conferences, and coordination activities to share peer‑informed perspectives and support holistic care planning.
• Collect and manage data such as surveys, assessments, and other service metrics as directed, ensuring accurate and timely documentation in appropriate systems.
• Maintain strict confidentiality and data security in line with Plymouth policies, HIPAA, and other applicable regulations.
• Attend required trainings, meetings, and supervision sessions; engage in ongoing learning related to peer support, substance use, mental health, trauma‑informed care, and harm reduction.
• Seek and integrate feedback from supervisors, colleagues, and residents to continuously improve peer support services and practice.

• Ability to work effectively and respectfully with people from a wide range of backgrounds and experiences to support safe, welcoming, and inclusive housing communities.
• Strong problem‑solving, organizational, and time‑management skills, with the ability to handle multiple tasks and priorities.
• Clear and effective verbal and written communication skills.
• Ability to build and sustain trust‑based relationships and communicate effectively with individuals and community groups from diverse cultures in a professional, respectful, and engaging manner.
• Commitment to cultural proficiency in providing services to residents and working collaboratively with Plymouth staff.
• Comfort using technology, including Microsoft Office and customized databases, electronic health or service records, and other tools for documentation and online research.
• Strong attention to detail and experience collecting data and/or using data to inform decisions and improve services.
• Ability to give and receive feedback in a constructive, growth‑oriented way.
• Ability to drive or confidently navigate public transportation to multiple work sites as needed.
• Willingness to work some evenings, nights, or weekends to meet resident and program needs.
• Ability to maintain clear professional boundaries while supporting residents in working toward self‑defined recovery and improved wellbeing.
• Ability to address multiple complex issues simultaneously, multitask without losing accuracy, and sustain attention in a busy, sometimes unpredictable environment.
• Capacity to exercise independent judgment within the scope of the role while collaborating closely with the broader care team.

• High school graduation or equivalent and two years of experience in a related program specialty, or…