Patient Accounts Rep

Responsibilities

Fairfax Behavioral Health (a UHS facility)

Fairfax Behavioral Health, founded in 1930, is a private, free‑standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidence‑based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington.

Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidence‑based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at

POSITION SUMMARY

The Patient Account Representative is responsible for the effective and creative use of proven billing follow‑up techniques, and self‑directed initiative, to bill and collect payments and resolve outstanding account balances. The Account Rep's responsibility includes the oversight and management of outstanding accounts receivable assigned to them in an organized and efficient manner to maximize collections and achieve the hospital's financial and Business Office performance objectives.

The Patient Account Representative is responsible for developing and maintaining a thorough, current knowledge of industry standards and payer requirements. This includes the responsibility to develop an understanding of hospital‑based services and to ensure that these services are properly reflected on claims billed to payers and the subsequent payments received from those payers.

Education: High school graduate, or equivalent.

Experience: A minimum of two (2) years experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co‑payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs (EXCEL) preferred.

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.