Temporary Administrative Clerk - Passport Acceptance Agent

Employer:

City of Kirkland

Salary: $27.21 - $32.00 Hourly

Location:

Kirkland, WA

Job Type: Full-Time

Job Number:

Department:
Finance & Administration — City Clerk's Office

Opening Date: 03/06/2026

FLSA:
Non-Exempt

Bargaining Unit: AFSCME

The City of Kirkland's Finance & Administration Department is seeking to hire a Temporary Administrative Clerk – Passport Acceptance Agent. This position is classified as temporary and is currently funded through 08/15/2026.

Why Kirkland? Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have a big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you.

We also invest in you!

Competitive Wages
:
We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome Benefits
:
The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs
:
To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland.

Training and Career Development
:
The City of Kirkland believes in developing its employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

Serve as the first point of contact for City Hall and departments' customers and provide clerical and reception services to contribute to the effective office operation of City Hall and the applicable department.

• Answer main telephone lines, responding to inquiries regarding the City and City programs or directing calls to the appropriate person/department.
• May administer assigned programs or processes.
• Function as first point of contact to City Hall customers. Direct customers to appropriate departments or individuals. Respond to customer inquiries regarding the City and City programs.
• Maintain filing systems and set up new files.
• Distribute mail to staff and process return mail.
• Distribute items from applicants to staff.
• Provide general administrative duties including mailing, copying, data entry, document routing and scanning.
• Depending on the department, act as passport application acceptance agent, providing extensive informational services related to all facets of passports.
• Operate a 12‑trunk telephone system with six primary and two auxiliary lines. Maintain the City's phone tree, record voicemail greetings for the phone tree as needed.
• Provide information about City services, programs, and department functions. Maintain current information or referral information on services not provided by City, depending on assigned responsibilities.
• Depending on the department, facilitate bankruptcy memorandum routing process.
• Create, post, and remove signs or notices to direct customers to meeting rooms. Coordinate efforts with departments when large groups of people are present for meetings, testing and interviewing.
• Keep copy area and printing stations clean, neat and stocked with paper and office supplies. Call for copier maintenance and supplies when needed.
• Maintain a supply of forms at the front counter.
• Depending on the department, update code and comprehensive plan books or other pertinent documents.
• Depending on the department, assist in supporting boards and commissions. This includes contacting members of various boards and commissions when needed to establish availability and provide reminders of meetings. Order meals for meetings as needed.
• Depending on the department, scan and attach electronic documents to permit tracking system.
• Order files from archives.
• As appropriate, assist with requests for copies by the general public.
• Receive incoming shipments and miscellaneous deliveries.
• Maintain customer pickup basket and call customers if items are not picked up.
• Provide backup telephone/reception…