Assistant Retail Manager

This is a Permanent , Full time vacancy that will close in {x} days at {xx:xx} BST.

• Do you want to work for a company that has been named in TheUK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd?
• Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award?
• Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
• Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
• Did we mention, there is no evening or Sunday working too?!
• Our managers lead from the front and takes their colleagues and customers on an amazing journey!
• Do you have excellent customer service skills, innovative ideas and are dynamic by nature?

As the Assistant Manager you will be supporting the manager in the day to day running of all areas of the business. This will include receiving donations, as well as organising collections from private houses and other locations. All of which will be processed and delivered to local SA shops, sold on the premises or redistributed. We will also be offering a repair and reuse service to the community, which helps divert as many unwanted goods away from landfill where practical.

This is a very 'hands on' role and you will be expected to respond to queries raised by customers, head office and the team. On a regular basis you will have the responsibility for opening and closing the centre and be involved in the ongoing recruitment and training of volunteers and staff.

All key responsibilities and desirable skills can be found on the Job Description when you apply.

• Are resilient, supportive, caring, hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a passion for developing people
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

"Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." – LF, Donation Centre Manager

"SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company." – KB, Shop Manager

"Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference." - GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Annual Leave:
Starting at 26 days plus bank holidays, with the ability to buy an extra week.

Virtual GP Service:
Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.

Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.

Company Sick Pay:
This is paid from the end of your probation period and increases during your employment with us.

Discounts:
All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.

Wellbeing Commitment:
Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our…