Senior Learning and Organisational Development Manager

Employer:

NHS Jobs

Location:

Prescot, L35 5DR

Pay:

£55,690.00 to £62,682.00 per year, £55690.00 - £62682.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

20/02/2026

Communication Produce, analyse and communicate highly complex, sensitive and contentious information for a diverse range of clinical and non-clinical staff both internally and externally about operational and interpersonal processes.

Present the current situation initially through information and data gathered during observation and formal diagnostics, and through the interpretation of performance data.

Discuss and present highly complex, sensitive and contentious information through different media channels to individuals and staff groups throughout the project life cycle, combining data gathered from workplace observations, specialist OD diagnostics and via the various Trust information systems to secure the cooperation and staff buy-in to the project.

Present detailed and complex information to Board and senior leadership, such as staff survey results, and facilitate action planning across their portfolio using this data.

Apply a coaching approach to empower teams and services across the Trust, recognising that solutions lie within the teams while facilitating sustainable change that becomes embedded in future ways of working.

Communicate sensitive and confidential information effectively while fulfilling line management and leadership responsibilities within the L&OD team and across the wider HR Directorate.

Communicate professionally and effectively with external suppliers regarding contracts for services such as coaching, leadership development, staff survey delivery, and OD diagnostics.

Knowledge Training and Experience Responsible for coaching, mentoring, and supporting staff, individually and collectively, throughout the employee lifecycle.

This includes the use of teaching tools, techniques, and approaches, and leveraging their own extensive practical experience to ensure that theoretical concepts are effectively translated into new ways of working.

Use their highly developed specialist knowledge of L&OD diagnostic and improvement methodologies e.g., McKinsey 7S, Affina

OD, TED, Burke-Litwin and a range of leadership models.

Expected to understand and apply emerging models such as the NHS Management and Leadership Development Framework to their work.

As a senior member of the L&OD team, be adaptable and willing to learn new skills to carry out duties across the whole L&OD portfolio as directed by the Assistant Director of L&OD. Analytical and Judgement Skills Collect, analyse, and interpret complex qualitative and quantitative data to produce robust recommendations that address operational challenges and workforce performance issues.

Lead the delivery and analysis of the National Staff Survey with the support of the wider L&OD team and use the data to inform the development of support and interventions.

Make judgments about when to escalate problems that prevent programmes of work achieving their planned result.

These decisions will draw on highly developed specialist expertise in programme management and the application of L&OD diagnostic and improvement methodologies, balancing the risk of disengagement, to keep the programme on track.

Analyse a range of diagnostic tools and data sets to inform decisions, shaping the delivery of options and approaches that enable effective change and development programmes across the organisation.

Planning & Organisational Support the Assistant Director of L&OD and the Head of L&OD in shaping and delivering complex & strategic programmes for the team, making informed adjustments in response to insights gained from data analysis and emerging organisational priorities.

Manage individual projects across the spread of the L&OD portfolio as directed by the Assistant Director of L&OD, coordinating the input of a wide range of stakeholders from across the organisation to achieve improved operational performance and quality.

Develop and manage a comprehensive database of all L&OD projects/programmes across the…