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Complaint Resolution Specialist
Job in
Knowsley, Kirkby, Merseyside, TS9, England, UK
Listed on 2026-01-15
Listing for:
Mj Quinn Integrated Services Ltd
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading UK infrastructure services provider is seeking a Customer Service Advisor to manage customer complaints and process claims efficiently. The successful candidate will play a key role in maintaining high customer satisfaction by providing timely resolutions and exceptional service. Clear and professional communication is essential. You will collaborate with field teams and stakeholders, investigate complaints, and log cases in CRM systems.
A background in telecommunications or customer service is preferred.
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