General Manager; Charley's Cheesesteak

Overview

We are looking for a General Manager for our Charley s Cheesesteaks restaurant in Kingsville, TX.

• Team Leadership: Hire, train, coach, and develop team members.
• Team Leadership (continued): Create and maintain a positive, motivating work environment.
• Team Leadership (continued): Ensure proper scheduling and staffing levels.
• Customer Service: Foster a culture of outstanding guest service.
• Customer Service (continued): Respond to customer feedback and resolve concerns promptly.
• Customer Service (continued): Maintain high standards of quality, service, and cleanliness.
• Operations Management: Oversee all daily restaurant operations.
• Operations Management (continued): Ensure compliance with health and safety regulations.
• Operations Management (continued): Maintain store cleanliness, equipment, and organization.
• Financial Accountability: Manage labor costs, food costs, and controllables to meet targets.
• Financial Accountability (continued): Review and analyze financial reports and adjust as necessary.
• Financial Accountability (continued): Conduct inventory counts and manage ordering processes.
• Compliance & Standards: Enforce company policies, procedures, and standards.
• Compliance & Standards (continued): Maintain food safety and sanitation standards.
• Compliance & Standards (continued): Ensure accurate cash handling and banking procedures.

• Minimum 2–3 years of restaurant management experience (quick service preferred).
• Strong leadership and communication skills.
• Proficient in basic computer and POS systems.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Must be able to stand for extended periods and lift up to 50 lbs.