Product Delivery Manager

Product Delivery Manager

Location: Kingston or 100VE office

Full-time: Hybrid working - 2 days per week in the office

The Data Foundation XOps Manager role is a key & pivotal link between the Data Foundation and the respective Product Domain team(s) within the organisation (Customer). The XOps Manager will be responsible for delivering the solution end to end, starting from Data to ML / Data science solution to frontend UI/UX. With a focus on delivering tailored data and analytics solutions, the XOps Manager collaborates closely with Product Owners to understand their specific needs and requirements co-creating the data and analytics roadmap of delivery and operations for that business domain.

This role involves coordinating and managing talent across the Data Foundation XOps team, including data & solution architects, data SMEs, data scientists and vendor partners. KPIs of the role includes efficient prioritization on domain specific tech delivery, cost and speed of delivery as well as resilience and cyber security compliance KPIs.

Unilever Food Solutions (UFS) has traditionally been using account managers to engage with chefs of food serving establishments (restaurants, hotels, caterings, etc.). In recent years, the role of digital channels has significantly increased; using the right combination of both off- and online touchpoints has become essential in creating the perfect customer journey.

The focus of UFS marketing and sales is to engage chefs with our platform and make them buy our products. This achieved by continuous integrated communication via visits of sales representatives and through digital touchpoints like the  website / web shop, the segmented & personalized campaigns and the UFS apps. Data plays a crucial role in the success of these touchpoints.

Through data we’re able to make sure our communication is:

Integrated and in tune through all different touchpoints
Is based on the needs of the end-customer and focuses on relevant products, services or other types of offers.

Our vision is to make Professional Sales data intelligent,partnering with the business to powerkey decisions withdata, advanced analytics and AItoaccelerategrowth.

Our 5 strategies to achieve this are:

• Accelerate & simplify access to relevant data, information and insights
• Build in-house, leading-edge data, information, insights & analytics capability
• Lead the data & insights
  culture and careers to empower employees across Unilever
• Rapidly embed analytics products, solutions and services to drive growth
• Advance Information Automation at Scale.

It’s the responsibility of the XOps CD Manager Professional Sales to make sure those data solutions are delivered and fit the needs of local markets. You will be responsible for having regular updates with all the local stakeholders and make sure their requirements for new dashboards, data sources or data science solutions are continuously logged. Also, you will be a sparring partner in how the existing solutions can be used in practice.

You will lead a team of Data Experts, help them prioritize the work with the biggest impact, navigate between them and the business stakeholders and users. You will manage the delivery of the backlog and will make sure the way of working is functional and aligned between specialisms. The specialisms represented in the team will be:
Data Engineers, Data Scientists, ML/Data/Dev Ops experts, people with Data expertise and UI/UX. They will have expertise specific leads, but you will be responsible for having them deliver in the right way for Professional Sales.

In the new operating model, the products division will determine the roadmap for the products in collaboration with the Professional Sales xOps Lead. The xOps Operation Manager makes sure they understand what that means from a technical point of view, what type and number of resources is necessary to deliver as well as keeping in touch on any feedback you get during the delivery.

There are products for every level of the Professional Sales business, which means that key stakeholders are varied. From top global management, data…