Safari Travel Specialist

Safari Specialist Hybrid Working | UK-based

A leading, award-winning luxury safari travel business is seeking an experienced Safari Specialist to join its growing sales team during an exciting period of expansion.

This role is ideal for someone with first-hand safari knowledge who is passionate about Africa and thrives on designing exceptional, tailor-made travel experiences. The business is known for its consultative, non-hard-sell approach, placing expert advice and outstanding service at the heart of everything they do.

The Role The Safari Specialist will take full ownership of client enquiries, designing bespoke safari itineraries that reflect each client’s interests and travel style.

Responsibilities include:

Communicating with clients via phone, email, and in-person meetings
Designing exciting, tailor-made safari itineraries
Listening carefully to client requirements and offering expert, authentic advice
Managing enquiries, tasks, and workloads to consistently high service standards
Taking pride in the accuracy, detail, and quality of every itinerary
Delivering exceptional customer service at every stage of the booking journey  Candidate Profile The ideal candidate will bring a strong mix of destination knowledge, customer focus, and commercial awareness:
 
First-hand safari experience in East and/or Southern Africa
Specific experience selling South African safaris (essential)
Experience selling multi-country safari itineraries (advantageous but not essential)
Excellent communication skills with a confident, professional telephone manner
Strong attention to detail and a high standard of customer care
Proactive, self-motivated, and highly organised
A genuine passion for Africa and a desire to develop into a true safari expert  Working Pattern & Location  
Hybrid working model
 
3 days per week in the Kingston-upon-Thames office for candidates living within 1 hour
For fully remote candidates: up to 3 office days per month   
Working hours on a rota basis:
 
Mon–Fri: 09:00–17:30
Mon–Fri: 10:30–19:00    Salary & Benefits  
£32,000 – £38,000 base salary, depending on experience
Performance-based commission typically ranging from £7,000 – £15,000
Annual educational trips to Africa (industry-leading)
Strong training and development programme
Supportive, social team culture with regular events
Opportunity to build long-term expertise and a loyal client base  Why Apply? This is a rare opportunity to join a business that truly invests in its people, prioritises expert-led sales over hard selling, and offers one of the strongest training and development pathways in the safari travel industry