Barista

City Cruises Gananoque ON, 208 Main Steet, Gananoque, Ontario, Canada

Posted Thursday, January 29, 2026 at 8:00 AM

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Barista will provide an amazing experience for their guests by preparing tasteful beverages, serving ice cream, keeping a clean workspace and assisting Dockside restaurant with hot beverage service. The Ice cream shop crew is knowledgeable about the City Cruises Gananoque vessel operating schedule, the 1000 Islands and public amenities. The successful candidate will personally contribute to the unforgettable guest experience by way of exceptional care for food & beverage, being respectful of decisions made by direct supervisors, be favorably viewed by their peers and be swift and efficient in the execution of their assigned duties.

* Please note this is a seasonal/contract position*

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

• Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System.
• Reports to work on time and for all scheduled shifts, clocking in and out appropriately, in conjunction with managing personal break time appropriately
• Understands and follows all policies and procedures relating to the crew’s role within the company.
• Maintains uniform in conjunction with a neat, clean, and well-groomed appearance in compliance with appearance standards.
• Responsible for brewing coffee, scooping ice cream, and selling a selection of bakery items.
• Developing and maintaining knowledge of coffee and ice cream flavours to educate guests and colleagues about the selection.
• Accurately take orders and is diligent with punching correct item for sale into Point-of-Sale system, followed by serving correct item.
• Knowledge of basic math; capable of managing notes and cash handling.
• Speaking and interacting with both new and regular customers, contributing to a positive work environment.
• Maintaining a clean and sanitized working environment, that which follows all health and safety guidelines, including all daily & weekly checklists.
• Regularly performing stock checks and submitting inventory count twice a week to ensure Kitchen Supervisor has proper inventory levels for reordering.
• Other duties as assigned by the manager or supervisor on duty.

• O.S.S.D. or equivalent as recognized by the Ministry of Education.
• One (1) year customer service experience is preferred.
• Safe Food Handling Certificate is preferred.
• Energetic, enthusiastic, service oriented and self-directed personality essential.
• Basic math and computer skills required.
• Will be…