Host, Restaurant​/Food Service, Catering

City Cruises Gananoque ON, 208 Main Steet, Gananoque, Ontario, Canada

Posted Thursday, January 29, 2026 at 8:00 AM

Hornblower Group
is a global leader in experiences and transportation.

Spanning a 100-year history,
Hornblower Group
’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences,
Hornblower Group
’s premier experience division, offers land- and water-based experiences as well asferry and transportation services.
Hornblower Group
’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.

Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today,
Hornblower Group
’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida,
Hornblower Group
’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Host aids the team in the prompt service of welcoming guests to our Dockside Restaurant. Host is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the City Cruises Gananoque vessel operating schedule, the 1000 Islands and public amenities. Host will usher guests to tables, provide menus, answer general menu and operation questions, assists with clearing and cleaning finished tables, manage waitlist and aid with general restaurant cleanliness.

The successful candidate will personally contribute to the unforgettable guest experience by way of exceptional care for food & beverage, being respectful of decisions made by direct supervisors, be favorably viewed by their peers and be swift and efficient in the execution of their assigned duties.

* Please note this is a seasonal/contract position*

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Bonus - up to $200.00 per referral
• Crew Events
• Paid Training

• Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System.
• Reports to work on time and for all scheduled shifts, clocking in and out appropriately, in conjunction with managing personal break time appropriately.
• Understands all policies and procedures relating to the crew’s role within the company.
• Maintains uniform in conjunction with a neat, clean, and well-groomed appearance in compliance with appearance standards.
• Welcomes with a warm and efficient greeting of guests, assisting by offering directions to washrooms and providing a table for service.
• Provide guests with menus, cutlery, condiment caddies and water when appropriate.
• Provides information to guests including but not limited to; menu descriptions, dining periods, hours of operation, special events, cruising options, embarkment schedules and local attractions.
• Set up and break down dining room, patio, and service stations as prescribed by supervisor.
• Maintains the flow of the dining room & patio by seating guests via appropriate use of sections, as determined by on duty management.
• Sanitizes’ menus, polish & roll cutlery at host stand, prepares & replenishes’ condiment caddies, water flowers, bus used and unneeded dishes & glassware from tables.
• Maintains the cleanliness and safety of all common areas and service stations; clean up spilled food, drink, broken wares, and garbage. Responsible for the completion of all daily & weekly checklists.
• Maintain the cleanliness & sanitation of washrooms, front walkway, windows…