Kitchen Steward

City Cruises Gananoque ON, 208 Main Steet, Gananoque, Ontario, Canada

Posted Thursday, January 29, 2026 at 8:00 AM

Hornblower Group is a global leader in experiences and transportation.

Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well asferry and transportation services.

Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.

Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Kitchen Steward aids the team in the prompt preparation of vessel canteen, group tour and Dockside menu items. Kitchen Stewards will be responsible for the daily stocking and restocking of any items required by above service areas. Crew member will assist with general kitchen operations including but not limited to the receiving and storing of provisions, organization & cleanliness of stock areas, Dockside Restaurant menu preparation and continued vessel canteen replenishment.

The successful candidate will personally contribute to the unforgettable guest experience by way of exceptional care for food & beverage, being respectful of decisions made by direct supervisors, be favorably viewed by their peers and be swift and efficient in the execution of their assigned duties.

* Please note this is a seasonal/contract position*

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

• Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System.
• Reports to work on time and for all scheduled shifts, clocking in and out appropriately, in conjunction with managing personal break time appropriately.
• Understands all policies and procedures relating to the crew’s role within the company.
• Maintains uniform in conjunction with a neat, clean, and well-groomed appearance in compliance with appearance standards.
• Knowledgeable of City Cruises Gananoque vessel cruising schedule and appropriate menu offerings.
• Responsible for the daily and timely distribution of all canteen, group tour, and Dockside food & beverage menu items.
• Monitor par-levels for all daily made fresh menu items, ensuring appropriate stock levels are made and maintained as set out by Kitchen Supervisors.
• Assist in the receiving of and organization of stock while ensuring all food handling & safety principles are followed. Including but not limited to; stock rotation, temperature checks of perishable products, equipment temperature logs and good hand washing practice.
• Operate dish machine; ensuring all dishes are cleaned, dried, organized, and stored appropriately.
• Assist kitchen team by ensuring dishwasher is in proper working order, including chemical refilling, temperature checks and daily cleaning.
• Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and buffets or food stations.
• Monitor stock levels for required menu ingredients, reporting to Kitchen Supervisor when last stock is getting low.
• May be responsible for assisting kitchen team with daily line preparatory items, including but not limited to line fridge setup, baking pastries, chopping vegetables, butchering meat, or preparing sauces.
• Assist in routine cleaning and sanitization of kitchen, including daily cleaning of equipment, preparation stations, stock rooms, staff areas, staff washrooms, mopping floors and completion of all daily & weekly checklists.
• Maintain safety of kitchen and service areas: daily use of kitchen mats, safe removal of oil, immediate removal of excess garbage & recycling, maintaining clear pathways to fire extinguishers and electrical panels.
• Assist with food & beverage deliveries or pickups for daily or catering operations.
• Any other duties as assigned by department supervisor or manager on duty.