Route Supervisor

Who We Are

Emterra Group is a dynamic, growth‑oriented, and safety‑focused group of companies. Our organization has been deemed an “essential service” by providing collection and processing for recycling, organics, and waste that keeps our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy.

Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

We are currently searching for a dynamic, energetic Route Supervisor to join our team. Reporting to the Operations Manager, you will be a hands‑on supervisor assisting with all aspects of the collection operations, as well as supporting the needs of municipal contracts. You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers receive the best level of service.

• Directing supervision of all drivers, ensuring ongoing training requirements, discipline and procedural implementation.
• Working alongside the Operations Manager to maintain adequate staffing levels, including participating in interviews and pre‑employment Road Tests.
• Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan to correct.
• Tracking ongoing service/driver issues and documenting any action required.
• Attaining all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations.
• Ensuring a healthy and safe working environment for all workers, and reporting any related issues immediately to the Operations Manager.
• Ensuring company policy, systems, and industry‑related training is delivered to all drivers as needed.
• Performing Accident Investigations when company vehicles are involved in traffic accidents.

• Preference will be given to those candidates with Waste Management experience.
• Proficiency with performing pre and post trip inspections, as well as accident investigations.
• Strong communication and interpersonal skills.
• Able to plan, prioritize and execute against tight timelines.
• Intermediate database, spreadsheet, and word processing skills within a Microsoft environment.
• DZ license an asset (G license required).

• Opportunity to be part of one of Canada’s Greenest Employers!
• Competitive wages!
• Comprehensive health benefits (health, dental, and more depending on what you choose)!
• Employee Assistance Program, paid for by the company!
• Tuition reimbursement program and professional development support!
• Be part of an entrepreneurial organization that wants to continue to learn and grow!
• Ability to have an impact and make a change!

Salary: $65,000/year

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now! We appreciate all applicants who apply; however only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case‑by‑case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.

This posting is for an immediate vacancy, and we are actively hiring for this position.