Tour Guide Penitentiary

Job Details

Competition No: 2026-SLPC-2072
Classification: Interpreter 1
Compensation Group: OPSEU - Administrative
Salary Range: $17.23 - $18.27 per hour
Period of Employment: April – November, 2026 (Group 2 seasonal recurring)
Hours of Work: Variable to 36 hours per week
Division: Kingston Pen Tours
Location: Kingston
Posting Date: February 26, 2026
Closing Date: March 12, 2026
Language of Position: English
Area of Search: Open

• Lead guided historical tours, providing an interesting, memorable and safe experience for each visitor.
• Assist in admissions and retail: greet and check in visitors, sell retail products.
• Embody the SLPC’s equity, diversity and inclusion principles while interacting with staff and guests.

• Experience in hospitality or tourism industry and ability to learn historical information about Kingston Penitentiary quickly and interpret it to the public using provided scripts.
• Strong oral proficiency in English.
• Experience operating cash registers and computerized point-of-sale registers, and cash handling.
• Ability to learn and follow safety protocols to ensure visitor and staff safety at all times.

• Strong verbal communication skills to articulate information clearly and concisely, maintaining appropriate volume indoors and outdoors.
• Experience in customer service practices to handle visitor requests and solve problems.
• Ability to time‑manage and deliver superior tours on time to large groups of visitors.
• Personal commitment to excellent customer service.

• Ability to assume responsibility and exercise initiative while working alone or as part of a team, and work under pressure.

• Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province.
• Supportive team environment.
• Staff discounts.
• Employee and Family Assistance Program (EFAP).
• Option to join an excellent pension plan.
• Option to purchase benefits.
• Percentage paid in lieu of vacation and statutory holidays.
• Percentage paid in lieu of benefits.

• Please apply online at
• Your cover letter and resume combined should not exceed five (5) pages.
• Customize your cover letter and resume to the qualifications listed above. Use concrete examples to show how you meet the requirements.
• OPS employees must quote their WIN employee r when applying.
• External candidates must identify prior employment in the Ontario Public Service including positions, dates of employment and any re‑employment restrictions.

Apply by 11:59 PM on Thursday, March 12, 2026.

The St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. We will provide reasonable accommodations for applicants with disabilities. Please contact Human Resources at 1‑800‑437‑2233, ext. 1401 for assistance or alternative format.

Numéro de concours: 2026-SLPC-2072
Classification: Interprète 1
Groupe de rémunération: SEFPO – Administratif
Échelle salariale: 17,23 $ à 18,27 $ par l'heure
Période d’emploi: Avril – Novembre 2026 (Groupe 2 saisonnier récurrent)
Heures de travail: Variable, jusqu’à 36 heures par semaine
Division: Pénitencier de Kingston
Endroit: Kingston
Date de publication: 26 février 2026
Date de clôture: 12 mars 2026
Langue du poste: anglais
Aire de recherche: ouverte

• Diriger des visites historiques guidées et faire vivre à chaque visiteur une expérience unique en proposant des activités intéressantes, mémorables et sécuritaires.
• Aider à la billetterie et à la boutique, à l’accueil et au contrôle des visiteurs, ainsi qu’à la vente au détail.
• Agir conformément aux principes d’équité, de diversité et d’inclusion de la CPSL lors des échanges avec le personnel et la clientèle.