Tour Guide Penitentiary; Bilingual​/Guide touristique, pénitencier pos

Tour Guide, Kingston Penitentiary

Competition No: 2026-SLPC-2081

Classification: Interpreter 1

Compensation Group: OPSEU - Administrative

Salary Range: $17.23 - $18.27 per hour

Period of Employment: April – November, 2026

Work Hours: Variable to 36 hours per week

Division: Kingston Pen Tours

Location: Kingston

Posting Date: February 26, 2026

Closing Date: March 12, 2026

Language of Position: Bilingual

Area of Search: Open

• You Will:
• Lead guided historical tours, making each visitor’s experience unique by providing an interesting, memorable and safe experience.
• Assist in areas of admissions and retail, greeting and checking in visitors as well as selling retail product.
• Embody the SLPC’s equity, diversity and inclusion principles while interacting with staff and guests.

• Advanced oral proficiency in both French and English.

• You have knowledge of and experience in the hospitality or tourism industry and the ability to learn historical information related to Kingston Penitentiary within a limited timeframe and interpret to the public within the scripts provided.
• You have experience operating cash registers and computerized point-of-sale registers, and cash handling.
• You have the ability to learn and follow safety protocols to ensure visitor and staff safety at all times.

• You have strong verbal communication skills to effectively articulate information clearly and concisely, maintaining volume when speaking in both indoor and outdoor environments.
• You have experience in customer service practices to handle visitor requests and solve problems.
• Ability to time manage and deliver superior tours on time, to large groups of visitors at one time.
• You possess a personal commitment to excellent customer service.

• You have the ability to assume responsibility and exercise initiative while working alone or in a team environment and the ability to work under pressure.

• Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province.
• Supportive team environment.
• Staff discounts.
• Employee and Family Assistance Program (EFAP).
• Option to join an excellent pension plan.
• Option to purchase benefits.
• Percentage paid in lieu of vacation and statutory holidays.
• Percentage paid in lieu of benefits.

• Please apply online,
• Your cover letter and resume combined should not exceed five (5) pages.
• Customize your cover letter and resume to the qualifications listed above. Using concrete examples, you must show how you demonstrated the requirements for this job.
• OPS employees are required to quote their WIN EMPLOYEE r when applying.
• Every external candidate must identify their prior employment in the Ontario Public Service including positions, dates of employment and any re‑employment restrictions.

Remember: The Final date to receive applications is 11:59 PM on Thursday, March 12, 2026.

We thank all candidates for applying, but only those selected for further screening or an interview will be contacted.

These results may be used to form an eligibility list of qualified candidates for future vacancies represented by the Ontario Public Service Employees Union (OPSEU). By applying, you consent to your name being shared with OPSEU representatives.

The St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. We will provide accommodations throughout the recruitment and selection process for applicants with disabilities. To obtain a copy of this posting in an alternative format or to request an accommodation, please contact Human Resources at 1‑800‑437‑2233, ext.

1401. Accommodation requests will be handled confidentially.

Numéro du concours: 2026-CPSL-2081

Classification: Int…