Store Team Member

Overview

Be among the first 25 applicants. Come work at a place where we value hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service and helping customers navigate the abundance of choices Academy has to offer, while impacting customer satisfaction, store profitability, and Academy’s Mission.

Job Description overview. Click the link(s) below to see each individual position’s full job description:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Brand Specialist
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

• High school diploma or general education degree (GED) preferred.
• Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only).

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• In-direct support of people and processes to drive operational excellence and expected sales targets (Cashier Only).
• 4+ years of outdoors hobbies, interests and skill sets; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

• Excellent customer service orientation.
• Ability to connect, build rapport and engage with customers; bilingual a plus.
• Effective problem solving and communication with customers and team members.
• Ability to execute multiple tasks with strong organizational skills and attention to detail.
• Read, interpret and follow safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals.
• Proficient use of basic mathematical computations and understanding to carry out written or verbal instructions.
• Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only).
• Writes routine reports and correspondence (Cashier Only).
• Working knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoors hobbies and skills; fishing, hunting, camping, etc. (Outdoor Enthusiast Only).
• Must meet federal and state requirements for selling and processing firearms transactions (Fishing and Hunting Sales Team Member Only).
• Must meet FOID card requirements (Illinois only) (Fishing and Hunting Sales Team Member Only).
• Proficiently use equipment such as basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service to all team members and customers.
• Emergency response procedures; strong situational awareness and observation skills.

• Please see job description for more details.

• Ability to work flexible schedules including nights, weekends, and holidays based on business needs.
• Acceptable hearing and vision to perform job duties.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Frequently required to walk, reach, and talk; occasionally sit, climb, balance, stoop, kneel, crouch, push and pull.
• Constantly lift up to 10 pounds and occasionally up to 60 pounds.
• Constantly stand, handle, and use fingers to grasp and perform repetitive motions.
• Specific vision abilities include close, distance, peripheral vision, depth perception, and ability to adjust focus.

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail Apparel and Fashion, Retail, and Sporting Goods Manufacturing

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