Facilities and Food Defense Manager
Listed on 2026-01-20
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Management
Operations Manager
The Facilities and Food Defense Manager is responsible for overseeing the safety, security, maintenance, and operational efficiency of Second Harvest Food Bank facilities, vehicles, and equipment. It coordinates daily facility operations, ensures compliance with food safety and regulatory standards, manages maintenance and safety programs, and supports warehouse, transportation, and production functions to ensure efficient food distribution.
Key Responsibilities- Facilities & Maintenance
- Ensure the safe and efficient operation of all warehouse and facility equipment, including refrigeration, freezers, forklifts, pallet jacks, racking systems, and dry storage areas.
- Conduct daily inspections of refrigeration/freezer temperatures, security systems, pest control, cleanliness, and safety for both warehouse and office areas.
- Identify maintenance needs, prepare work orders, and coordinate repairs or replacement of equipment in collaboration with the Senior Operations Director.
- Oversee HVAC systems, building cleanliness, and general facility upkeep.
- Manage grounds maintenance, including landscaping, lawn care, and snow removal.
- Complete monthly facility inspection and compliance reports.
- Safety & Food Defense
- Implement and manage facility safety programs and conduct regular safety training, including:
- Back and lifting safety
- Forklift and warehouse equipment safety
- Fleet and vehicle safety
- Fire safety, CPR, and basic first aid
- Conduct semi‑annual fire drills and maintain required documentation.
- Ensure compliance with Feeding America, USDA, OSHA, Health Department, and Fire Department regulations.
- Present food defense and general safety updates during staff meetings.
- Oversee facility security, including locks, key control, alarm systems, and access management.
- Lead disaster preparedness planning and coordinate emergency response with internal teams and external agencies.
- Transportation & Fleet Oversight
- Oversee vehicle maintenance, fuel usage, route efficiency, and cost control.
- Coordinate warehouse destinations, mobile pantry routes, and program deliveries.
- Monitor fleet safety and ensure vehicles remain in compliance with operational standards.
- Assist in managing the facilities and maintenance budget.
- Procure facility‑related materials and services.
- Negotiate vendor pricing when appropriate and identify cost‑saving opportunities.
- Provide guidance and supervision to facilities‑related staff.
- Ensure employees understand responsibilities and performance expectations.
- Support staff development, training, and performance improvement.
- Maintain professionalism and confidentiality in all interactions.
- Associate degree or equivalent experience in warehouse, distribution, or facilities management.
- Preferred experience in a food‑related warehouse or distribution environment.
- Strong working knowledge of building maintenance, safety programs, and warehouse operations.
- Ability to maintain Serv Safe Certification (required; maintained through in‑house program).
- Excellent organizational, communication, and problem‑solving skills.
- Ability to work collaboratively with internal teams and external agencies.
Work Environment Requirements
- Ability to lift and carry up to 25 pounds; push/pull up to 50 pounds.
- Regular standing, walking, bending, reaching, and use of hands for equipment operation.
- Exposure to temperature changes, warehouse conditions, and occasional outdoor work.
- Ability to safely work around mechanical, electrical, and biological hazards.
- Health, Dental, Vision, & Life Insurance
- Extensive PTO Plan
- Long Term Disability
- 403B w/ 7% matching
A Hunger‑Free Northeast Tennessee:
Our mission is to feed the hungry in Northeast Tennessee by securing and distributing food and engaging the community in the fight to end hunger through regional partnerships, programs, and education.
Second Harvest Food Bank of Northeast Tennessee has led the effort to end hunger in Northeast Tennessee since 1986. An affiliate of the Feeding America Network of Food Banks, Second Harvest Food Bank of Northeast Tennessee is the only food bank serving the eight county region incorporating Carter,…
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