Smoothie Cafe - Assistant Store Manager; GA

Tropical Smoothie Cafe - Assistant Store Manager (GA059)

Starting Wage Range

About the Organization:
Tropical Smoothie Cafe's largest franchisee is DYNE Hospitality Group. DYNE's mission is to create opportunities by leveraging our God‑given gifts, believing that everyone excels n we work in our area of gifting, we are energized, excited, and love what we do. We measure our success at DYNE Hospitality Group by creating opportunities through continuous growth. Operational excellence is crucial for our success and ongoing development.

We commit to valuing our team like family, providing resources for their growth, and prioritizing our customers' experience. We offer competitive wages, benefits, and opportunities for long‑term career growth.

Full‑Time/Part‑ – Full Time and/or Part Time

This position provides operational support for General Managers for up to 30 – 40 cafes. Support includes, but is not limited to, new cafes, execution of all training programs, covering GM vacations, GM transitions, and covering a cafe without a GM.

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on critically under‑staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interact with crew members, customers, and vendors using DYNE's core values.
• Deliver “Unparalleled Hospitality” to each customer that visits our cafe.
• Be knowledgeable and proficient in each position within the cafe.
• Successfully complete the Cafe Basics and Certified Trainer Program.
• Ensure each station operates to Tropical Smoothie Cafe’s standards.
• Train and coach crew members during each shift to ensure brand standards are upheld.
• Use tools to accomplish goals, manage labor, and control inventory using My Inventory.
• Perform any additional tasks necessary to run the cafe.

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Current valid driver’s license and proof of insurance.
• Strong working knowledge of Excel and Word, and ability to learn other computer software programs.
• Strong mathematical, analytical and problem‑solving skills.
• Ability to read, understand, and follow instructions.

• Continuous standing and walking throughout the shift.
• Bending, lifting and carrying up to 30 pounds for stocking, refilling ice, or taking out trash.
• Face‑to‑face interactions with crew members and customers.
• Navigate safely in a fast‑paced café environment.
• Multi‑task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching, and stretching.
• Lifting no greater than 50 pounds.

• Most shifts are 4–8 hours, but may vary.
• Schedule includes weekends and holidays.
• Lead crew members by demonstrating Tropical Smoothie Cafe’s core values in all interactions.
• Comply with Smoothie Cafe uniform and personal hygiene policies for each shift.
• Fun, fast‑paced, upbeat environment with no fryers.

• High school diploma.
• Two or more years of restaurant experience, including progressive supervisory experience.

DYNE Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

This position is currently accepting applications.