Supporting People Probation Navigator : Kings Lynn

Overview

About The Role Do you believe everyone deserves a second chance?

Location:

Norfolk

Salary: A GBP 24,000

Vacancy Type:
Permanent

Advertising End Date: 23 Feb 2026

Do you thrive on building relationships and making a real difference in peoples lives? Forward Trust is looking for passionate individuals to join our Supporting People on Probation Team in Norfolk. Whether youve worked in prisons, probation, police, courts, social services, education, health, or as a foster carer, or bring life experience that shapes the way you work with others, we want to hear from you.

Psychology graduates, life coaches, counsellors, psychotherapists, or anyone with transferable skills who loves working with people are encouraged.

As a Supporting People On Probation Navigator, Youll

• Walk alongside adult men on probation as they understand their lifestyle, relationships, and emotional wellbeing.
• Help Service Users navigate the consequences of their actions, leave behind harmful relationships, and rebuild positive connections.
• Facilitate group interventions, deliver 1:1 support, attend prison resettlement meetings, and even support community projects like allotments or music sessions.
• Keep excellent records, contribute to enforceable action plans, and work closely with Probation Practitioners.

• 35 hours/week based in Kings Lynn, with travel to Norwich and HMP Norwich.
• A chance to work in a dynamic, supportive team where 30 of staff have lived experience.
• Meaningful work where every interaction matters and your contribution truly changes lives.
• Ongoing training, professional development, and career growth in a leading national charity.

• A firm belief that another life is possible.
• Passion for helping others and the ability to build strong working alliances.
• Transferable skills or experience in risk assessment, action planning, delivering interventions, safeguarding, and accurate record-keeping.
• Creativity, collaboration, flexibility, and the confidence to work independently and safely.
• Commitment to high standards, targets, and making a real impact.

A full UK driving licence is desirable as travel between venues is essential.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme:
  Employer matched contributions of up to 6% in the first two years of service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)