Clinic Manager - Resident Clinic

Clinic Manager – Resident Clinic (Family Practice)

Location:

Kingman, AZ

The Clinic Manager coordinates the day‑to‑day staffing and business needs of the clinic(s). This position troubleshoots and resolves problems as they arise, including patient problems or refers patients to appropriate resources. The Clinic Manager maintains a professional working relationship with the billing office, department administration, and others in a team atmosphere and manages the clinic(s) operations fiscal performance to budget. This is a FLSA exempt position.

Days / Monday‑Friday

• Relocation Assistance Available
• Health and Well‑Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long‑Term Disability
  • Generous Paid Leave Accruals and Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On‑site daycare exclusive to our employees’ children of all ages
  • On‑site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full‑time employees
  • As a not‑for‑profit organization, employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Support development and execution of strategic business plans, including recruitment, marketing, outreach, research, and financial initiatives. Oversee daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency. Foster physician satisfaction, employee engagement, and service excellence through continuous monitoring and improvement. Ensure compliance with federal, state, and organizational policies, procedures, and quality standards. Provide leadership in staff hiring, development, retention, and performance management.

Manage budgets, financial reporting, and productivity metrics; recommend and implement process improvements. Collaborate with clinic and service line leaders to optimize integration of care and enhance patient experience. Standardize operational practices with other clinic managers to improve efficiency and consistency. Monitor market trends and service needs; recommend strategies for growth and improvement.

• Education:
  
  Associates degree in Business and/or Healthcare related field or 2 years equivalent, relevant work experience and training
• Certification: BLS through American Heart Association or American Red Cross
• Licensure:
  Current and valid U.S. driver’s license
• Required Experience:
  
  Two years management/supervisory experience and Two years of medical office or healthcare experience

Ability to supervise and lead staff effectively, communicate effectively, and deliver customer service excellence. Maintain attention to detail and stay organized. Knowledge of clinic operations and workflow. Experience with EMR and business technology equipment and systems. Ability to understand and work within a set budget using financial experience to increase revenue and drive down expenses.

May require travel to other local area offices. Capable of consistently reaching and/or working above and below shoulder level, walking or on feet 50% of the time per day with frequent bending, squatting, kneeling, standing and sitting 50% of the time. Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues and possible exposure to chemical, biological and radioactive substances, possible exposure to hostile individuals.

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not‑for‑profit hospital in Mohave County, Arizona. As a 235‑bed multi‑campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and teaching hospital. We provide a full…