Central Services Technician III

Job Summary

Mohave County Procurement Department is looking to hire a Central Services Technician III. We are located at 700 W. Beale Street, Kingman, AZ.

About Us:

The act of purchasing, renting, leasing, or otherwise acquiring any supplies, services, or construction; includes all functions that pertain to the acquisition, including a description of requirements, selection, and solicitation of sources, preparation, and award of contract, and all phases of contract administration. The combined functions of purchasing, inventory control, traffic and transportation, receiving, inspection, store keeping, salvage, and disposal operations. We benefit by having certified public procurement officers ensuring sound decisions that reflect maximum value for the taxpayer's dollar.

• Paid Time Off (PTO)
• 6.5 hours accrued bi-weekly (32+ hour employees only)
• 39 hours of PTO front loaded
• Regular accrual starts on 7th pay period
• Low-cost, high-value healthcare for you and your qualifying dependents
• Enrollment in Arizona State Retirement System
• Contribution rate of 12.00%
• 11 Paid Holidays
• Perform work with a greater purpose
• Weekends and holidays off.

Central Services Technician I → Salary, Range 6 Steps 2-9 $ 15.45 - $19.00/hr.

Central Services Technician II → Salary, Range 8 Steps 1-9 $ 16.53 - $20.95/hr.

Central Services Technician III → Salary, Range 11 Steps 1-9 $ 19.13 - $24.25/hr.

• Receives calls from the public regarding questions about the County's operations and transfers to the appropriate Department.
• Processes and maintains County cell phones working directly with contracted vendor to activate, deactivate, and troubleshoot mobile service issues.
• Manages high volume of inbound calls in a timely manner.
• Identifies customers’ needs, clarify information, research various issues, and provide solutions and/or alternatives.
• Understands County personnel, departments, and responsibilities for proper disposition of calls.
• Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel.
• Assists in processing payments for outside vendors.
• Establishes and maintains standards, procedures, and techniques for efficiency of work.
• Operates common office machines to include postal equipment, computer keyboards and related peripheral equipment.
• Presents and always conducts themselves in a professional manner.
• Always communicate in a courteous and helpful manner as well as in a clear and concise manner.
• Resolves complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

• Operates County vehicle to pick-up and deliver mail from/to the U.S. Post Office in Kingman, ensures accuracy in mail being received.
• Oversees the processes incoming and outgoing mail from U.S. Post Office for delivery to all County Departments in Kingman. This includes receiving, sorting, and applying correct postage rates on mail and packages.
• Works with contracted mail services to ensure delivery and/or pick-up of mail from County Departments located in Bullhead City, Colorado City, and Lake Havasu. This includes making sure all mail is accurately sorted and ready at the designated time.
• Inspects packages and reports suspicious packages in accordance with Mohave County’s Policies and Procedures.
• Assists County personnel with determining correct mail delivery services. This includes first class mail, certified mail, etc.
• Maintains inventory of mailroom supplies and equipment.
• Maintains records of County Vehicle usage.
• Maintains records of certified and registered mail for Departments.
• Researches and remains up to date with federal and state directives and statutes applicable to U.S. Postal Services.
• Establishes and maintains standards, procedures, and techniques for efficiency of work.
• Operates common office machines to include computer keyboards and related peripheral equipment.
• Presents and always conducts themselves in a professional manner.
• Always communicate in a courteous and helpful manner as well as in a clear and concise manner.
• Resolves complaints within scope of information and authority, and/or…