Senior Officer​/Officer, Specialist, Branch Operations, Corporate Banking

Senior Officer/Officer, Specialist, Branch Operations, Corporate Banking – (WD80807)

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

• Handle the processing of Investigations, Telecom and transaction screening and related activities in accordance with the established procedures & risk control, bank policies & guidelines, service standards.
• Handle the receipt of customer instructions and the confirmation with customers in accordance with the established procedures and risk control, bank policies & guidelines, service standards
• Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters
• Conduct UAT of various projects and initiatives
• Provide suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously
• Perform independent reconciliation / stock checking exercises, e.g. general ledger reconciliation
• Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required
• Adhere and comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations
• Escalate exceptional / outstanding / suspicious transactions to section manager and other relevant parties for necessary action per the Incident Management Policy

• Minimum post-secondary education
• At least 2 years of relevant working experience in banking operations
• Public holiday duty may be required

• Knowledge and experience of banking operations and remittance processing
• Knowledge and experience of SWIFT and RTGS operations
• Knowledge and experience of regulatory requirements pertaining to payment, remittance processing, e.g. Anti-money Laundering, RMB transactions

• Accuracy and thoroughness in work
• Good sense of risk control
• Result and customer service oriented
• Positive attitude, self-motivated, creative and innovative
• Good interpersonal and problem-solving skills
• Good team player, supportive and flexible to take up departmental tasks
• Good in both written and spoken English.
• Good PC knowledge and skills

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Primary

Location:

Hong Kong-One Island East

Job:
Operations

Schedule:

Regular

Employee Status:
Full-time

Job Posting:
Jan 19, 2026, 4:15:15 AM