HVAC Lead Installer - Veterans Encouraged

HVAC Lead Installer - Veterans Encouraged to Apply!

We understand the challenges HVAC Installers face. We are committed to creating a supportive and rewarding work environment where your contributions are celebrated and your growth is encouraged.

About Us: Since our inception, Sila has been dedicated to delivering unparalleled heating and air conditioning services. Our focus on expert installation, using leading brands like Lennox, Mitsubishi Electric, and Bradford White, ensures our customers enjoy optimal comfort and safety in their homes.

Why Join Sila? At Sila, we believe in fostering a culture of growth, teamwork, and exceptional customer service. Our employees are our greatest asset, and we invest in their development through continuous training and support.

In exchange for your skillset and commitment, we offer:

• Company vehicle, gas card, cell phone, and tablet
• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Tuition reimbursement
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

Lead Installer Success Metrics:

• Customer Satisfaction:
  Maintain customer satisfaction rate through post-service surveys and feedback.
• Installation Quality:
  Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Efficiency and Productivity:
  Complete HVAC installations within the established time frames, meeting or exceeding the company's productivity standards.
• First-Time Installation Success:
  Achieve a first-time installation success rate as established by the Installation Manager.
• Technical Proficiency:
  Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Safety Adherence:
  Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines.
• Mentorship and Guidance:
  Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Professionalism, Appearance, and Customer Communication:
  Demonstrate excellent communication skills when interacting with customers during installations.
• Accuracy of Documentation:
  Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems.
• Team
  
  Collaboration:
  
  Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment.
• Continual Improvement:
  Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals.
• Installer and Apprentice Development:
  Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Timeliness and Punctuality:
  Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.

Base pay range: $30.00/hr - $40.00/hr

Sila Services is an equal opportunity employer and welcomes applications from diverse candidates.