Lead Retail Associate - King of Prussia, PA

Overview

The Lead Retail Stylist will supervise the Retail Stylist in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. You will be a product expert to educate, inform, and outfit the customer for any occasion. You will have a “BYLT for you” mindset and be a true ambassador of the brand.

• Guide and assist Retail Stylist with daily operational tasks
• Assist customers with their shopping needs and transactions
• Tend to merchandising tasks via plan-o-gram
• Perform proper receiving and stocking procedures
• Count and reconcile cash register drawers
• Prepare deposits and order change from the bank
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
• Maintain a safe, clean, and pleasing environment for customers and associates
• Design a monthly schedule and assign work to foster an efficient and effective workflow
• Establish and create a SOP guideline for daily retail operations

• Previous retail and supervisor experience
• Excellent communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training
• Set sales goals
• Ability to motivate a team
• BYLT product knowledge
• Fast-paced energy level
• Dependability

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The employee is regularly required to talk or hear, use hands or fingers to handle or feel objects, and may stand, walk, sit, and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The noise level is usually low to moderate.

This job description does not state or imply that these are the only duties to be performed. Employees will be required to follow any other job-related instructions and to perform any other duties requested by authorized personnel. All duties and responsibilities are essential functions and may be modified to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to health or safety.

This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.